Administrative Assistant

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.25 - $23.25
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Work Schedule

Flexible
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Benefits

Paid Time Off
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Employee assistance program

Job Description

Health Connect America is a leading organization dedicated to providing mental and behavioral health services to children, families, and adults across the United States. As a trauma-informed care provider, Health Connect America is devoted to delivering compassionate, client-centered services that promote healing, personal growth, and overall well-being. Their team of clinically trained professionals employs a therapeutic approach that is grounded in evidence-based practices, ensuring the highest quality of care at every level. With a wide range of programs and services, Health Connect America supports individuals not only in office settings but also within their communities and homes, helping them achieve their greatest potential in safe and positive environments.

The role of Administrative Assistant at Health Connect America is essential to the smooth operation of both regional offices and the corporate office. This position provides vital administrative support to management teams, direct service providers, and department staff. The Administrative Assistant may also serve as a receptionist for the region or the corporate office, acting as the friendly first point of contact for clients, visitors, and staff. Responsibilities include managing communication channels, organizing office records, and performing various clerical duties such as ordering supplies, maintaining office equipment, and handling data entry with precision. Moreover, this role requires assisting in the preparation of staff orientations, meetings, and training sessions, as well as operating the client information management system, Carelogic.

For those assigned to the corporate office, additional tasks may encompass billing support activities like processing claims, auditing records, organizing files, and supporting special events or meetings. The ideal candidate is organized, detail-oriented, and capable of multitasking effectively in a busy administrative environment. Health Connect America offers a supportive work culture, emphasizing employee well-being with flexible scheduling and access to an Employee Assistance Program providing mental health counseling. Full-time employees benefit from comprehensive insurance packages—including medical, dental, and vision coverage—plus retirement plans and additional financial and wellness resources. Joining Health Connect America means becoming a valued member of a dynamic community where your contributions genuinely impact the lives of others and where growth and opportunity abound.

Job Requirements

  • High school diploma
  • associate's degree in business or related field preferred
  • one year of relevant administrative or clerical experience
  • ability to communicate effectively with customers and staff
  • proficiency in basic office equipment and computer systems
  • attention to detail and organizational skills
  • ability to multitask and prioritize assignments
  • willingness to assist in various administrative functions and support roles

Job Qualifications

  • High school diploma
  • associate's degree in business or related field preferred
  • at least one year of relevant work experience, internships, or volunteer roles in administrative or clerical settings

Job Duties

  • Serve as receptionist for the region
  • communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints
  • open, sort, and distribute incoming correspondence including faxes and email
  • perform general office duties such as ordering supplies, maintaining records management systems, and basic bookkeeping
  • operate and maintain office machines such as photocopiers, scanners, facsimile machines, voice mail systems, and personal computers
  • compile, copy, sort, and file records of office activities and business transactions
  • maintain and update filing, inventory, mailing, and database systems using manual or computerized methods
  • compute, record, and proofread data and other information such as reports
  • enter data and produce reports as assigned
  • assist Office Manager or Program Director in preparing agendas and arranging staff orientation and meetings
  • assist in operating Carelogic client information management system and produce reports
  • support billing functions in the corporate office including processing billing, following up on unpaid claims, and auditing records
  • assist in setting up meetings and special events
  • participate in client chart audits
  • assist in conducting client, agency, and aftercare surveys as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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