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Administrative & General - General Manager - Campground
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $75,000.00
Work Schedule
Flexible
Benefits
health benefits
401k
Property discounts
Job Description
Blue Water Hospitality is a dynamic and rapidly growing organization that has established itself as a leader in the hospitality industry since its founding in 2002. The company specializes in investing, developing, and managing a diverse portfolio of properties, including RV resorts, campgrounds, hotels, and attractions. Blue Water offers a wide range of accommodation options to cater to different preferences and needs, from cozy campsites and water parks to luxurious hotel suites, ensuring a memorable experience for all guests. The company prides itself on delivering exceptional guest experiences by fostering an environment that prioritizes high-quality service, innovation, and community involvement.... Show More
Job Requirements
- Bachelor's degree preferred
- 3 to 5 years of leadership experience in tourism or hospitality
- 3 to 5 years of RV campground experience required
- Budgeting, forecasting, and P&L experience required
- Effective communication skills
- Proficiency in multiple systems and software
- Ability to manage payroll and employee life cycle
- Leadership capabilities in a fast-paced environment
- Physical ability to perform site walks, inspections, and hands-on problem solving
- Ability to work irregular hours including nights, weekends, and holidays
- Strong organizational and multitasking skills
- Adaptability to changing work conditions
- Compliance with federal, state, and local employment laws
- Commitment to guest service excellence
Job Qualifications
- Bachelor's degree in business, hospitality management, or related field preferred
- 3 to 5 years of tourism or hospitality leadership experience
- 3 to 5 years of RV campground management experience required
- Food and beverage experience preferred
- Safe Serve certified preferred
- Proven budgeting, forecasting, and P&L management skills
- Event planning and execution experience is a plus
- Proficient in computer software, sales tracking, CRM tools, and social media
- Experienced in managing payroll and employee life cycle via automated systems
- Strong ability to adapt to change and lead others through change
- Ability to manage multiple projects and work assignments efficiently
- Strategic thinker with a competitive nature
- Self-starter and independent worker who collaborates well in team environments
Job Duties
- Provide outstanding leadership to drive and motivate the team
- Recruit, interview, perform performance management, coaching, training, and succession planning
- Ensure effective staffing and scheduling including labor cost control and compliance
- Champion and execute human resource management strategies including payroll, benefits, onboarding, and compliance
- Train and motivate team members to deliver exceptional guest experiences
- Maintain optimal property conditions including cleanliness, maintenance, and aesthetics
- Resolve and address guest concerns and complaints
- Oversee guest service portals, social media, review platforms, and satisfaction surveys
- Collaborate with the Revenue Generation team on pricing, promotions, and events
- Identify and develop opportunities to enhance the guest experience through partnerships and activities
- Lead financial management including revenue management, expense control, forecasting, and labor management
- Participate in budgeting, forecasting, and financial reporting
- Optimize ancillary revenue streams such as food and beverage and ticketed events
- Collaborate with vendors and corporate teams to align operations
- Lead capital expenditures and projects to maintain property quality
- Perform property walks, inspections, and hands-on problem solving
- Maintain reliable attendance including adjusted and irregular hours as needed
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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