Administrative & General - General Manager - Campground
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $75,000.00
Work Schedule
Flexible
Benefits
health benefits
401k
Property discounts
Job Description
Blue Water Hospitality is a dynamic and rapidly growing organization that has established itself as a leader in the hospitality industry since its founding in 2002. The company specializes in investing, developing, and managing a diverse portfolio of properties, including RV resorts, campgrounds, hotels, and attractions. Blue Water offers a wide range of accommodation options to cater to different preferences and needs, from cozy campsites and water parks to luxurious hotel suites, ensuring a memorable experience for all guests. The company prides itself on delivering exceptional guest experiences by fostering an environment that prioritizes high-quality service, innovation, and community involvement. Blue Water Hospitality is dedicated to cultivating a positive workplace culture where employees are valued, supported, and given opportunities to grow professionally. The organization is currently inviting passionate and enthusiastic individuals to join their team and contribute to their mission of creating unforgettable guest moments.
The role of General Manager (GM) at Blue Water Hospitality is a pivotal leadership position responsible for overseeing all aspects of an upscale campground and RV resort operation. This is a full-time position that comes with eligibility for health benefits, 401K plans, and property discounts. As a General Manager, you will assume full reporting responsibility for the property and lead the team with a focus on three fundamental goals: take care of your people, wow your guests, and manage your business effectively. This requires a resourceful and creative leader who is motivated by driving employee engagement, delivering exceptional guest service, and achieving business objectives.
The GM provides direct oversight and strategic direction across operations, lodging, amenities, and guest services. Responsibilities include ensuring optimal staffing, maintaining excellent property conditions, resolving guest concerns, managing finances, and executing capital projects. The role demands strong business acumen and the ability to work in a fast-paced, guest-centered environment while utilizing modern technologies and software to optimize operations. Communication skills are paramount, as the GM will interact with staff, guests, corporate teams, and external partners to align property goals with broader company strategies.
Success in this role depends on leadership capabilities, strategic thinking, adaptability, and a proactive approach to problem-solving. The ideal candidate will have significant experience in tourism or hospitality management, specifically with RV campground operations, and a demonstrated ability to lead financial management, team development, and guest satisfaction initiatives. This position is well suited for someone who is self-motivated, competitive, and able to balance big-picture thinking with the attention to day-to-day operational details. If you are ready to take on a challenging and rewarding leadership role within a thriving hospitality company dedicated to excellence, Blue Water Hospitality invites you to apply and join their vibrant team to help shape extraordinary guest experiences and achieve continued growth.
The role of General Manager (GM) at Blue Water Hospitality is a pivotal leadership position responsible for overseeing all aspects of an upscale campground and RV resort operation. This is a full-time position that comes with eligibility for health benefits, 401K plans, and property discounts. As a General Manager, you will assume full reporting responsibility for the property and lead the team with a focus on three fundamental goals: take care of your people, wow your guests, and manage your business effectively. This requires a resourceful and creative leader who is motivated by driving employee engagement, delivering exceptional guest service, and achieving business objectives.
The GM provides direct oversight and strategic direction across operations, lodging, amenities, and guest services. Responsibilities include ensuring optimal staffing, maintaining excellent property conditions, resolving guest concerns, managing finances, and executing capital projects. The role demands strong business acumen and the ability to work in a fast-paced, guest-centered environment while utilizing modern technologies and software to optimize operations. Communication skills are paramount, as the GM will interact with staff, guests, corporate teams, and external partners to align property goals with broader company strategies.
Success in this role depends on leadership capabilities, strategic thinking, adaptability, and a proactive approach to problem-solving. The ideal candidate will have significant experience in tourism or hospitality management, specifically with RV campground operations, and a demonstrated ability to lead financial management, team development, and guest satisfaction initiatives. This position is well suited for someone who is self-motivated, competitive, and able to balance big-picture thinking with the attention to day-to-day operational details. If you are ready to take on a challenging and rewarding leadership role within a thriving hospitality company dedicated to excellence, Blue Water Hospitality invites you to apply and join their vibrant team to help shape extraordinary guest experiences and achieve continued growth.
Job Requirements
- Bachelor's degree preferred
- 3 to 5 years of leadership experience in tourism or hospitality
- 3 to 5 years of RV campground experience required
- Budgeting, forecasting, and P&L experience required
- Effective communication skills
- Proficiency in multiple systems and software
- Ability to manage payroll and employee life cycle
- Leadership capabilities in a fast-paced environment
- Physical ability to perform site walks, inspections, and hands-on problem solving
- Ability to work irregular hours including nights, weekends, and holidays
- Strong organizational and multitasking skills
- Adaptability to changing work conditions
- Compliance with federal, state, and local employment laws
- Commitment to guest service excellence
Job Qualifications
- Bachelor's degree in business, hospitality management, or related field preferred
- 3 to 5 years of tourism or hospitality leadership experience
- 3 to 5 years of RV campground management experience required
- Food and beverage experience preferred
- Safe Serve certified preferred
- Proven budgeting, forecasting, and P&L management skills
- Event planning and execution experience is a plus
- Proficient in computer software, sales tracking, CRM tools, and social media
- Experienced in managing payroll and employee life cycle via automated systems
- Strong ability to adapt to change and lead others through change
- Ability to manage multiple projects and work assignments efficiently
- Strategic thinker with a competitive nature
- Self-starter and independent worker who collaborates well in team environments
Job Duties
- Provide outstanding leadership to drive and motivate the team
- Recruit, interview, perform performance management, coaching, training, and succession planning
- Ensure effective staffing and scheduling including labor cost control and compliance
- Champion and execute human resource management strategies including payroll, benefits, onboarding, and compliance
- Train and motivate team members to deliver exceptional guest experiences
- Maintain optimal property conditions including cleanliness, maintenance, and aesthetics
- Resolve and address guest concerns and complaints
- Oversee guest service portals, social media, review platforms, and satisfaction surveys
- Collaborate with the Revenue Generation team on pricing, promotions, and events
- Identify and develop opportunities to enhance the guest experience through partnerships and activities
- Lead financial management including revenue management, expense control, forecasting, and labor management
- Participate in budgeting, forecasting, and financial reporting
- Optimize ancillary revenue streams such as food and beverage and ticketed events
- Collaborate with vendors and corporate teams to align operations
- Lead capital expenditures and projects to maintain property quality
- Perform property walks, inspections, and hands-on problem solving
- Maintain reliable attendance including adjusted and irregular hours as needed
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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