Job Overview
Employment Type
Temporary
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $28.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Vision
Medical
Dental
Paid Time Off
Life insurance
Retirement
Job Description
The City of Loveland, located in Colorado, is renowned for its welcoming community and exceptional quality of life, surrounded by stunning natural beauty. It is a vibrant municipality dedicated to delivering outstanding public services through its skilled workforce and varied departments. Serving a diverse population, the City of Loveland prides itself on its values including accountability, integrity, transparency, collaboration, innovation, safety, and excellent customer service delivered with courtesy and kindness. The City employs more than 800 individuals committed to fostering a supportive work environment that encourages personal and professional growth, work-life balance, and a positive impact on the community.
The A... Show More
The A... Show More
Job Requirements
- High school diploma or equivalent
- minimum one year of relevant work experience
- current First Aid and CPR certification or must obtain within 90 days
- valid driver’s license
- ability to provide outstanding customer service
- strong interpersonal and communication skills
- must be able to work flexible schedules including evenings, weekends, and holidays
- capable of operating city vehicles safely
- demonstrate effective organizational and time management skills
- ability to maintain professionalism under stressful situations
- ability to recognize safety hazards and sanitation issues
- proficiency in standard office equipment and software including Microsoft Office
- willingness to cross-train in various duties
- able to perform physical tasks such as lifting light objects and standing for extended periods
Job Qualifications
- High school diploma or equivalent
- one year of experience in guest service and clerical duties with high public contact in a fast-paced environment
- proficiency with Microsoft Office including Word, Excel, and Outlook
- experience with point of sale, guest membership management, and class registration systems preferred
- current First Aid and CPR certification or ability to obtain within 90 days
- valid driver’s license
- demonstrated outstanding customer service skills
- ability to establish effective working relationships
- strong time management and organizational skills
- leadership and teamwork abilities
- effective verbal and written communication skills
- ability to remain calm and professional under pressure
- ability to work with children in coaching or instructional roles
- ability to operate city vehicles safely
- proficiency in office equipment and recreation software
- capability to complete fee transactions accurately and prepare cash reports
Job Duties
- Provide exceptional guest services in person and by phone
- process transactions and collect appropriate fees
- inform users of opportunities and services
- greet guests and process passes and registrations
- open and/or close facilities on scheduled days
- conduct facility tours and check out equipment
- supervise front desk operations including part-time staff
- assist with staff training and communicate new procedures
- maintain work areas and equipment to ensure safety and sanitation
- participate in staff meetings and training
- train new staff
- learn, train on, and assist with administration of recreation management software (RecTrac)
- resolve safety and administrative concerns collaboratively
- support Recreation staff as needed
- perform administrative tasks assigned by Facility Coordinator
- maintain clerical records and databases
- manage merchandise inventory and lost/found systems
- engage in process improvement efforts
- assist with emergency responses and facility upkeep
- set up and tear down equipment for events
- prepare concession stands and comply with health inspections
- develop concession menus to maximize profit and service
- manage concession orders, inventory, and quality control
- cross-train in multiple areas
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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