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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Comprehensive commission plan
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Generous vacation time off
Paid sick time
Employee Stock Purchase Program
Tuition Reimbursement Program
recognition programs
GO Hilton discounted hotel rates
Job Description
Hilton Grand Vacations is a prominent leader in the vacation ownership industry, known for its commitment to excellence, innovation, and quality. This dynamic company focuses on delivering memorable experiences to its customers while fostering an inclusive and supportive work environment for its team members. Hilton Grand Vacations has been recognized with numerous prestigious awards, including placement on Newsweek's Top 100 Most Loved Workplaces list in both 2021 and 2022, Gold and Silver Stevie Awards for Company of the Year and Achievement in Growth, respectively, and certification as a Great Place to Work. The company’s strong dedication to diversity and equal... Show More
Job Requirements
- Minimum 1 year of sales and customer service experience with proven ability to close sales
- Ability to work a flexible schedule to include weekends and holidays
- Ability to resolve sophisticated customer service issues and adapt to changes in a fast-paced environment
- Ability to meet all compensation plan goals
- Proficiency in English (reading/writing/speaking)
- High school diploma or equivalent
Job Qualifications
- Minimum 1 year of sales and customer service experience with proven ability to close sales
- Previous sales and marketing experience in a similar luxury goods or services industry is a plus
- Ability to work a flexible schedule to include weekends and holidays
- Ability to resolve sophisticated customer service issues and adapt to changes in a fast-paced environment
- Ability to meet all compensation plan goals
- Proficiency in English (reading/writing/speaking)
- High school diploma or equivalent
- Experience selling branded Timeshare or Vacation Ownership products is advantageous
Job Duties
- Greet guests and listen to their travel interests to offer the best options to meet their needs
- Present the Hilton Grand Vacations ownership products to our potential owners to generate sales volume and leads while maintaining a professional and ethical representation of the company
- Maintain effective communication with clients and provide follow-up to ensure customer happiness by utilizing various forms of communication (ie: email, telephone, and written correspondence)
- Utilize selling concepts promoted at HGV
- Generate referral leads with each new customer
- Promote a positive, collaborative environment and maintain our core values and policies
- Accountable for attending one of HGVC's sales training sessions every week, according to HGV policies and procedures, and maintaining business standards for sales volume, ethics, and floor behavior with customers and coworkers
- Carry out all other reasonable requests by management which the associate is capable of performing
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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