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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $85,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
LSG Sky Chefs is one of the world’s largest and most respected airline catering and hospitality providers, renowned for its commitment to quality, innovation, and customer service. Recognized as "Airline Caterer of the Year in North America" for both 2023 and 2024, LSG Sky Chefs has built an exceptional reputation by consistently delivering high-quality culinary experiences and tailored services to airlines across North and Latin America. The company’s extensive network and dedicated team enable it to serve a wide range of airline customers, ensuring seamless operations and outstanding in-flight catering experiences for millions of passengers annually. LSG Sky Chefs focuses... Show More
Job Requirements
- Bachelor’s degree or equivalent experience
- Three to five years of related experience
- Strong presentation and communication skills
- Ability to train and manage interpersonal relationships
- Understanding of customer expectations
- Knowledge of product and labor cost variances
- Proficiency with Microsoft Office and Windows-based applications
- Valid driver’s license
- Ability to work on-site in Santa Ana, USA
- Commitment to compliance with food safety regulations such as FDA and HACCP
Job Qualifications
- Bachelor’s degree or equivalent experience
- Three to five years of related experience
- Strong presentation, communication, training, and interpersonal skills
- Demonstrable record of understanding and meeting customer expectations
- Proven track record of understanding drivers of product and labor cost variances
- Good knowledge of Microsoft Office and Windows-based applications
- Current valid driver’s license
Job Duties
- Develop and maintain an excellent relationship with assigned accounts and act as liaison between CSC, airline, and Key Account Manager
- Ensure accurate billing and provisioning to the airline
- Maintain daily par levels and inventory control per customer standards
- Ensure timely and accurate equipment inventory
- Guarantee on time departure of flights using catering guidelines
- Support departments regarding airline cycle changes
- Monitor and ensure compliance with customer specifications, policies, and procedures including FDA and HACCP
- Maintain customer specifications and monitor changes
- Account for airlines measurement systems in each department
- Coordinate and participate in all CSC evaluations by customers and distribute feedback to department managers
- Monitor and ensure CSC compliance with airline safety expectations
- Develop, document, and maintain flight attendant comment and delay database
- Support Executive Chef in menu presentations and assist in Chef tables
- Track quality scores
- Ensure par levels of customer inventory and specific goods
- Participate in special customer projects
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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