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Account Supervisor - Airline Catering

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $75,000.00 - $85,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Paid holidays

Job Description

LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, recognized globally for its commitment to quality and innovation in in-flight catering services. Established as a leader in the airline catering industry, LSG Sky Chefs serves a wide array of airlines across North and Latin America, providing exceptional culinary experiences and premium service tailored to the specific needs of each airline client. The company has been honored with the prestigious "Airline Caterer of the Year in North America" award for both 2023 and 2024, reflecting their dedication to excellence and customer satisfaction.

The organization pri... Show More

Job Requirements

  • Bachelor's degree or equivalent experience required
  • Three to five years of experience in related field
  • Strong presentation, communication, training and interpersonal skills
  • Demonstrable record of understanding and meeting customer expectations
  • Proven track record of understanding the drivers of product and labor cost variances
  • Good knowledge of Microsoft Office and Windows-based computer applications
  • Must have current valid driver's license

Job Qualifications

  • Bachelor's degree or equivalent experience
  • Three to five years of experience in related field
  • Strong presentation, communication, training and interpersonal skills
  • Demonstrable record of understanding and meeting customer expectations
  • Proven track record of understanding of the drivers of product and labor cost variances
  • Good knowledge of Microsoft Office and Windows-based computer applications
  • Current valid driver's license

Job Duties

  • Develop and maintain excellent relationship with the assigned account(s) and act as a liaison between the CSC, the airline and the Key Account Manager
  • Ensure accurate billing and provisioning to the airline
  • Maintain daily par levels and inventory control in accordance with customer standards
  • Ensure equipment inventory is taken in a timely and accurate manner
  • Ensure the on time departure of all flights using catering guidelines
  • Support the respective departments regarding all airline cycle changes
  • Monitor and ensure compliance with customer specifications and equipment, policies and procedures (Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP) etc.) in cooperation with the responsible Quality Manager

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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