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Account Manager - Honolulu

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $94,000.00 - $150,500.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Parental leave
Travel perks
Flexible work model

Job Description

Expedia Group is a global leader in the travel industry, powering travel for everyone, everywhere through its diverse family of brands. As a technology-driven company, Expedia Group designs innovative solutions that make travel smoother and more memorable while providing valuable tools and services to their global lodging partners. Committed to fostering a vibrant, inclusive, and welcoming community, Expedia Group emphasizes putting people first, celebrating differences, and encouraging a culture where everyone belongs. Employees benefit from a flexible work environment, professional growth opportunities, and a comprehensive benefits package, which includes exciting travel perks, generous time off, parental leave, and more. The... Show More

Job Requirements

  • Bachelor's degree or equivalent experience
  • Minimum 2 years of relevant experience in account management, partner success, consultative sales, or related fields
  • Proficiency in English
  • Passion for travel
  • Ability to work both independently and collaboratively within diverse teams
  • Strong analytical skills and data-driven mindset
  • Excellent communication, presentation, and negotiation skills
  • Willingness to travel 20-30% of the time
  • Comfort with fast-paced, technology-driven business environments
  • Ability to prioritize multiple competing tasks effectively
  • Demonstrated growth mindset and adaptability to feedback

Job Qualifications

  • 2+ years of experience in account management, partner/client success, consultative sales, or related field
  • Proficient in English language skills
  • Passionate about travel
  • Able to work autonomously and collaboratively with a diverse team
  • Strong appetite for innovative technology and data-driven decision-making
  • Ability to prioritize and multi-task effectively to achieve critical targets and goals
  • Strong presentation and communication skills
  • Demonstrated analytical skills with market trends, partner performance, and competitor analysis
  • Proactive in demonstrating the unique value proposition of partnering with Expedia Group
  • Growth mindset with willingness to receive and act on feedback
  • Strong negotiation skills
  • Relationship builder with the ability to earn confidence and sustain partnerships
  • Drive for results

Job Duties

  • Develop and sustain strong partnerships in a strategic territory by providing relevant data insights and needs-based consulting services to hotel partners
  • Ensure partner hotels' products are consistently optimized on Expedia Group sites to maximize customer conversion
  • Secure additional lodging rates and availability over high-demand periods
  • Secure seasonal deals and promotions to support merchandising and marketing efforts
  • Promote and develop hotel partners' engagement with Expedia Group's full suite of market insights, revenue management tools, marketing and merchandising opportunities, specialized brands, and self-service tools
  • Represent Expedia Group in assigned market(s) and establish relationships with key local influencers
  • Collaborate with internal teams to execute business initiatives and drive market strategy
  • Provide coaching to colleagues on best practices and workflow methodologies
  • Conduct regular self-learning to improve skills and influence
  • Direct internal projects as required
  • Execute effectively based on KPI metrics
  • Guide and support hotel partners to deliver the best traveler experience
  • Promote self-service
  • Travel for partner visits 20-30% of the time

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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