Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Benefits
competitive benefits
Competitive wages
earned paid time off
Discounted travel for you and your immediate family
Career advancement opportunities
Job Description
United Ground Express is a leading provider of ground handling services specialized in supporting airlines at various airports, including their operations at Albuquerque International Sunport (ABQ) in New Mexico. As a key player in the aviation industry, United Ground Express is committed to delivering exceptional customer service and efficient ground operations to enhance the overall passenger experience. The company prides itself on a safe, reliable, and courteous ground service team dedicated to ensuring timely departures and arrivals through meticulous baggage handling, aircraft preparation, and passenger assistance. United Ground Express operates with a focus on safety compliance, innovative technology use, and... Show More
Job Requirements
- Must be at least 18 years old
- Must acquire and maintain credentials vital for the position including fingerprint clearance, local airport badging, and background check
- Successful completion of pre-employment process which may include but not be limited to drug screen, hearing and vision check
- Available to work any shift
- day or night, weekends, and holidays
- mandatory overtime may be required based on operational need
- Comfortable working with computers, mobile devices, and new technologies
- Must be able to use radio electronic devices to communicate with co-workers or flight crew
- Must be able to read, write, fluently speak, and understand the English language
- Must be able to carry, bend, lift and turn with bags and other items weighing up to 70 lbs
- Able to perform a variety of physical activities including pushing, bending, stooping, climbing, and working in tight spaces
- Authorized to work in the United States without sponsorship
Job Qualifications
- Must be at least 18 years old
- Must acquire and maintain credentials vital for the position including fingerprint clearance, local airport badging, and background check
- Successful completion of pre-employment process which may include but not be limited to drug screen, hearing and vision check
- Comfortable working with computers, mobile devices, and new technologies
- Must be able to use radio electronic devices to communicate with co-workers or flight crew
- Must be able to read, write, fluently speak, and understand the English language
- Authorized to work in the United States without sponsorship
Job Duties
- Greeting passengers and providing a seamless check-in and ticketing experience
- Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, calculate and collect any appropriate fees
- Ensure passenger information is processed accurately and flights are sent out on time
- Listen to passengers and resolve their issues in accordance with company policies and procedures as a result of flight interruptions
- May work in the Baggage Service Office to track the location of baggage and handle passenger questions
- Comfortable working with computers, mobile devices, and new technologies
- Physical ability to stand and walk for an eight-hour shift, as well lift and handle baggage
- Maintaining composure while managing customer challenges
- Lift baggage, boxes, or cargo weighing up to 70 lbs. throughout your shift
- Cleaning of the interior of the aircraft
- Read and interpret checked baggage tags, and cargo labels
- Prepping and securing the aircraft for the next flight
- Use radio electronic devices to communicate with co-workers or flight crew
- Ensure compliance with United and Federal Aviation Administration (FAA) regulations and policies
Job Location
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