86046 COLOR & CURL CONCIERGE

Denver, CO, USA|Travel, Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $15.00 - $19.25

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k Retirement Plan

Paid Time Off

Life insurance

Associate advocacy programs

Job Description

Sally Beauty Holdings is a leading beauty retailer dedicated to providing high-quality professional beauty products and services to customers across the United States and Canada. As a prominent force in the beauty industry, Sally Beauty Holdings prides itself on fostering an inclusive and diverse work environment that nurtures creativity, innovation, and self-expression. The company serves a broad customer base including licensed cosmetologists, salons, spas, barbers, and individual consumers who seek expert advice and premium beauty solutions. With a strong emphasis on education, community, and customer satisfaction, Sally Beauty Holdings aims to empower beauty professionals and consumers alike through its expansive portfolio of beauty products and cutting-edge services.

The Color & Curl Concierge / Colour & Curl Specialist at Sally Beauty Holdings is a vital role that exemplifies the company’s commitment to excellence in color and curl expertise. This position is designed for a dedicated professional who acts as the steward to the industry by showcasing mastery in color consulting, curl and texture knowledge, and expansive skills in sales, social media, talent development, and business acumen. Working as both a sales associate and a specialized consultant, the Color & Curl Concierge maximizes sales opportunities by creating increased customer loyalty, cultivating lasting relationships, and driving brand awareness within the hair color market. This role also involves extensive education through online guided learning and certification courses to ensure that the associate remains an expert in emerging beauty trends and product knowledge.

In addition to delivering exceptional customer service, the Color & Curl Concierge offers consultation services to professional beauty salons, barbers, spas, and licensed cosmetologists, helping them make informed decisions about color and curl products. The role demands a strong understanding of market analysis, product education both in-store and virtually, and an ability to adapt sales techniques responsively to the competitive marketplace. Candidates will engage in ongoing communication with cross-functional teams, vendors, and customers to monitor sales progress and customer satisfaction effectively.

Sally Beauty Holdings emphasizes a supportive culture where associates work collaboratively within a creative and passionate environment. The company offers competitive part-time benefits including medical insurance with pharmacy benefits, dental and vision insurance, 401k retirement plans, and vacation accrual based on years of service. Additional supplemental benefits such as life insurance, associate advocacy programs, accident insurance, identity theft protection, and pet insurance are also available. The company prioritizes investing in its employees by providing ongoing education, ample opportunities for growth, and a positive workplace culture reflective of its values.

This position requires at least one year of retail or sales-focused experience with a strong preference for licensed cosmetologists in the US and Canada. Candidates must possess reliable transportation, willingness to travel to events and sales meetings several times per year, and proficiency with retail sales systems and visual merchandising practices. The successful candidate will demonstrate strong time management, organizational skills, professional presentation, and the ability to effectively communicate at multiple organizational levels. Passing a color certification test within 60 days of hire is mandatory to maintain the position.

If you are passionate about beauty, eager to build a career in a dynamic, supportive, and innovative company, and committed to delivering top-tier customer experiences in color and curl consulting, Sally Beauty Holdings welcomes your application. Join a company that values diversity, inclusivity, and your unique talents as you grow in this exciting, rewarding role.

Job Requirements

One year retail or other sales focused experience
Licensed cosmetologist highly preferred in US and Canada
Reliable transportation to effectively service designated store and market
Ability to travel to shows and/or sales meetings a minimum of 3 times a year
Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
Strong knowledge of POS applications
Comprehensive knowledge of computers, ipads, mobile devices and social media platforms
Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
May be required to work in other stores and in field at times
Strong time management and organization skills and the ability to manage multiple projects at once
Ability to present a professional image and interact positively with the public
Strong written and verbal communication skills, at all levels within and outside the organization
Must pass Color Certification Test within 60 days of hire to remain in position

Job Qualifications

One year retail or other sales focused experience
Licensed cosmetologist highly preferred in US and Canada
Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
Strong knowledge of POS applications
Comprehensive knowledge of computers, ipads, mobile devices and social media platforms
Strong time management and organization skills and the ability to manage multiple projects at once
Ability to present a professional image and interact positively with the public
Strong written and verbal communication skills, at all levels within and outside the organization
Must pass Color Certification Test within 60 days of hire to remain in position

Job Duties

Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs
Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors
Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner
Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers
Stay informed regarding emerging trends, remain agile in response to market changes, and build industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market
Ensures all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions
Demonstrate our CosmoProf/BSG culture values and adhere to our company code of ethics and behavior