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7533 - Cashier / Stocker

Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
pharmacy insurance
Dental Insurance
Vision Insurance
Employee assistance program
retirement plans
educational assistance

Job Description

Dollar Tree is a leading variety discount retailer that has built a strong reputation for providing customers with a vast selection of everyday essentials at unbeatable prices. Founded in 1986 and headquartered in Chesapeake, Virginia, Dollar Tree operates thousands of stores across the United States and Canada. Known for its commitment to customer satisfaction and value, Dollar Tree focuses on creating a welcoming shopping experience where customers enjoy convenience and affordability. This retailer offers a diverse product mix that includes household items, food and snacks, health and beauty products, and seasonal merchandise, making it a go-to shopping destination for budget-conscious consumers. As part of its mission, Dollar Tree continuously strives to maintain clean, organized stores with friendly, helpful staff that make every visit pleasant and efficient. With ongoing growth and expansion, Dollar Tree seeks dedicated individuals to join its workforce and contribute to its success in retail merchandising and customer service.

The Customer Service Associate II role at Dollar Tree is a pivotal position designed for proactive individuals who thrive in dynamic retail environments. The role involves assisting with daily store operations, focusing heavily on supporting customers and maintaining a clean, inviting shopping atmosphere. Employees in this role are trained comprehensively across multiple functions including merchandising, stocking, cashiering, and front-end operations. This cross-training ensures flexibility in service delivery while promoting teamwork and operational efficiency. Regular responsibilities encompass receiving merchandise shipments, unloading trucks safely, and processing freight to meet productivity standards. Associates also contribute to store cleanliness by attending to bathrooms, floors, and common areas, enhancing the overall shopping experience. Customer interaction is a core element, requiring associates to foster respectful and courteous relationships with shoppers, fellow associates, and store leadership. Handling sales transactions responsibly and maintaining the security of cash and company assets are also essential tasks. This position suits individuals who enjoy a fast-paced work environment and are committed to delivering excellent service and upholding store standards. As a part-time position based in Indianapolis, Indiana, it offers a supportive environment with opportunities for skill development and career growth within the retail sector.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
  • Ability to follow instructions and interpret operational documents required
  • Must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
  • Excellent customer service and relationship management skills required
  • Strong organizational and communication skills required
  • Strong problem-solving and decision-making skills required
  • High level of integrity required
  • Proficiency in basic math for cash accounting required

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
  • Ability to follow instructions and interpret operational documents required
  • Excellent customer service and relationship management skills required
  • Strong organizational and communication skills required
  • Strong problem-solving and decision-making skills required
  • High level of integrity required
  • Proficiency in basic math for cash accounting required

Job Duties

  • Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
  • Merchandising and stocking as needed
  • Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • Managing sales transactions while working assigned cash register
  • Maintaining security of cash and protecting company assets
  • Other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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