(4A) Front Desk Host

Floyd's 99 Barbershop is a nationally recognized leader in the modern grooming industry, known for its expert services, vibrant culture, and commitment to excellence. Founded on the principles of creativity, connection, and top-tier talent, Floyd's 99 Barbershop has established itself as a trusted destination for customers seeking high-quality haircuts, fades, and grooming experiences. With locations nationwide, Floyd's provides a dynamic and inclusive work environment that supports professional growth and values a positive, collaborative team culture. Each barbershop embodies a laid-back yet high-energy vibe, combining top-notch services with a welcoming atmosphere where both clients and employees can thrive. Floyd's emphasis on teamwork, respect, and continuous learning makes it more than just a workplace; it is a community of masters dedicated to their craft and to making every customer's visit memorable.

The role of Front Desk Host at Floyd's 99 Barbershop in Columbia, MD, offers an exciting opportunity for a detail-oriented and customer service-driven individual to be the face and voice of the shop. This full-time position is essential in ensuring the smooth operation of daily retail activities and maintaining the upbeat energy that Floyd's is known for. As a Front Desk Host, you will engage with a diverse clientele, manage appointment scheduling, answer inquiries, handle phone communications, and assist with general retail duties. Your ability to communicate effectively both in person and over the phone, coupled with your organizational skills and attention to detail, will be key to maintaining a seamless customer experience. Moreover, you will support upselling services and products, contributing directly to the shop's performance and customer satisfaction.

This role demands flexibility, as availability during evenings and weekends is highly valued due to the shop's hours catering to client preferences. Working at Floyd's 99 Barbershop means being part of a fun, relaxed environment where individuality is encouraged, and growth opportunities abound. The position offers a competitive hourly wage of $16.00 alongside a comprehensive benefits package that includes health benefits such as medical, dental, and vision coverage for full-time employees, as well as an employee assistance program providing free or discounted counseling, financial planning, child and elderly care assistance, legal support, and more. With Floyd's nationwide presence, the role also offers the unique possibility of relocating within the company while continuing your professional journey.

Situated in the heart of Columbia near Merriweather Post Pavilion, The Mall in Columbia, and Lake Kittamaqundi, Floyd's 99 Barbershop combines the excitement of a central location with a culture grounded in positivity and respect. This is an ideal job for those who thrive in fast-paced environments, possess superb collaboration skills, and are committed to delivering exceptional customer service. If you are passionate about contributing to an energized team and helping create great experiences for every visitor, Floyd's 99 Barbershop's Front Desk Host position is an excellent career choice that offers professional fulfillment and personal growth.