3rd Shift Concierge

Resort Lifestyle Communities (RLC) is a prominent and fast-growing family-owned company operating over 60 communities nationwide. Specializing in resort-style living tailored primarily for seniors, RLC is dedicated to providing a supportive, vibrant, and engaging environment where residents can thrive. The company fosters a culture deeply rooted in core values of respect, honesty, kindness, compassion, and service excellence. This unique blend of genuine care and professional service creates a warm, welcoming atmosphere that feels just like home for residents and staff alike. As a market leader in senior living communities, RLC emphasizes the importance of happy employees and residents, maintaining full occupancy, and operating within budget to ensure continued success and sustainability.

The role of the 3rd Shift Concierge at Resort Lifestyle Communities is integral to sustaining the community’s safety and smooth functioning throughout the overnight hours. This position demands a reliable individual who is committed to maintaining cleanliness, responding promptly and calmly to emergencies, and enhancing resident satisfaction during the less visible yet critical nighttime period. The role involves active engagement in security procedures, community monitoring, administrative support, and delivering top-tier customer service, all while embracing a proactive and team-oriented approach.

Your responsibilities will include maintaining exceptional cleanliness across the community through tasks like vacuuming, mopping, dusting, and sanitizing high-touch areas. You will operate equipment such as floor scrubbers and ensure communal spaces remain stocked and orderly for the following day. In emergencies, you will act swiftly to coordinate with responders while remaining calm to safeguard residents and staff. Monitoring building systems including fire alarms and guiding residents during critical situations will be part of your duties, underscoring the importance of vigilance and preparedness.

Administrative tasks such as processing room-service requests, selling meal tickets, distributing menus, scheduling transportation, and managing records are essential for supporting smooth community operations. Additionally, you will play a key role in establishing memorable first impressions by greeting residents, guests, and families, providing courteous valet services, and demonstrating a welcoming and approachable demeanor. A flexible attitude is vital, as you may be called upon to assist with various tasks including event setups and responsible alcohol service during community gatherings.

This full-time position requires the ability to work overnight from Thursday through Monday, 11:00 pm to 7:30 am, maintaining alertness throughout each shift. The role suits individuals who enjoy helping others, are dependable, and thrive in fast-paced environments where multitasking and problem-solving skills are crucial. RLC values adaptability, professionalism, and a positive mindset that contributes to a tight-knit community atmosphere.

Joining Resort Lifestyle Communities means becoming part of a purpose-driven mission that values your contribution and offers competitive compensation and comprehensive benefits. Benefits include a generous $341 stipend per pay period to allocate toward health, dental, vision insurance, life insurance, disability coverage, and other protective plans like accident and hospital indemnity. Paid time off, a 401(k) plan with employer match, and access to your pay anytime are provided to support your well-being and financial security.

If you are looking for a meaningful career where every day offers the chance to make a difference and you align with the principles of respect, kindness, and service excellence, Resort Lifestyle Communities invites you to apply for the 3rd Shift Concierge position. Become part of a community that feels like family and play a key role in enhancing the lives of seniors while advancing your professional journey within a respected and rapidly growing company.