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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $18.50
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Work Schedule

Fixed Shifts
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Benefits

competitive compensation
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid Time Off
401(k) with employer match
Access to pay anytime

Job Description

Resort Lifestyle Communities (RLC) is a distinguished, family-owned senior living company operating over 60 vibrant communities nationwide. RLC is dedicated to enhancing the lives of seniors by providing exceptional, compassionate care within beautifully maintained, resort-style environments. The company is driven by its core values of Respect, Honesty, Kindness & Compassion, and Service Excellence, all of which underpin its commitment to creating welcoming and supportive communities for seniors and their families. At RLC, employees are valued as much as residents, fostering a culture centered around servant-hearted teamwork, with a shared goal of ensuring happy employees, happy residents, full occupancy, and on-budget... Show More

Job Requirements

  • At least 21 years old with a valid driver's license and clean driving record
  • Able to valet park vehicles safely
  • Ability to work Thursday through Monday from 3:00 pm to 11:30 pm
  • Must meet local alcohol service requirements
  • Must obtain food handler permits within two weeks of hire
  • Adaptable and flexible to shifting priorities
  • Reliable in completing tasks accurately and on time

Job Qualifications

  • High school diploma or equivalent (GED)
  • Previous customer service experience
  • Strong problem-solving, organizational, and multitasking skills
  • Professional appearance
  • Excellent communication and interpersonal skills
  • Intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
  • Ability to communicate effectively in English
  • Knowledge of the local community preferred
  • Team-oriented with a proactive approach and attention to detail

Job Duties

  • Create a positive first impression by performing valet parking services for residents and visitors
  • Deliver outstanding customer service by greeting residents, families, and visitors, answering calls, and anticipating the needs of residents, guests, and vendors
  • Respond promptly to emergencies, monitor resident call systems, and contact emergency services when necessary
  • Oversee building safety systems, including fire alarms
  • follow emergency procedures and assist residents during fires or severe weather
  • Handle administrative tasks such as scheduling transportation, maintaining accurate records, coordinating guest suite reservations, and ensuring suites meet RLC standards
  • Support community operations by assisting with room service requests, dining room coverage during peak times, event setup, and responsible alcohol service
  • Maintain cleanliness in common areas and ensure building security by locking and unlocking exterior doors at designated times
  • Welcome new residents and guide them through the orientation process for a smooth transition into the community
  • Manage office supplies, resident documents, and menus
  • perform clerical duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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