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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $18.50
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
competitive compensation
Access your pay anytime
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401(k) with employer match
Job Description
Resort Lifestyle Communities (RLC) is a fast-growing, family-owned company with over 60 communities nationwide dedicated to serving seniors. At RLC, the focus is on creating a supportive and welcoming resort-style environment that fosters happy employees, happy residents, full occupancy, and on-budget operations. The company is deeply committed to its Core Values: Respect, Honesty, Kindness & Compassion, and Service Excellence. These values guide every aspect of the operations and the culture within each community. RLC believes that serving seniors is not just a job but a calling, and the organization prioritizes building a close-knit, servant-hearted community where every team member feels... Show More
Job Requirements
- At least 21 years old with a valid driver’s license and clean driving record
- able to valet park vehicles safely
- able to work Thursday-Monday 3:00pm to 11:30pm
- high school diploma or equivalent (GED)
- previous customer service experience
- professional appearance
- excellent communication and interpersonal skills
- strong problem-solving, organizational, and multitasking skills in a fast-paced environment
- adaptable and flexible to shifting priorities
- willing to assist in various areas
- team-oriented with a proactive approach and attention to detail
- knowledge of the local community preferred
- intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
- ability to communicate effectively in English with residents, guests, and staff
- must meet local alcohol service requirements and obtain food handler permits within two weeks of hire
Job Qualifications
- At least 21 years old with a valid driver’s license and clean driving record
- high school diploma or equivalent (GED)
- previous customer service experience
- professional appearance
- excellent communication and interpersonal skills
- strong problem-solving, organizational, and multitasking skills
- adaptable and flexible to shifting priorities
- team-oriented with a proactive approach and attention to detail
- intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
- ability to communicate effectively in English with residents, guests, and staff
- knowledge of the local community preferred
- must meet local alcohol service requirements and obtain food handler permits within two weeks of hire
Job Duties
- Create a positive first impression by performing valet parking services for residents and visitors
- deliver outstanding customer service by greeting residents, families, and visitors, answering calls, and anticipating the needs of residents, guests, and vendors
- respond promptly to emergencies, monitor resident call systems, and contact emergency services when necessary
- oversee building safety systems including fire alarms, follow emergency procedures and assist residents during fires or severe weather
- handle administrative tasks such as scheduling transportation, maintaining accurate records, coordinating guest suite reservations, and ensuring suites meet RLC standards
- support community operations by assisting with room service requests, dining room coverage during peak times, event setup, and responsible alcohol service
- maintain cleanliness in common areas and ensure building security by locking and unlocking exterior doors at designated times
- welcome new residents and guide them through the orientation process for a smooth transition into the community
- manage office supplies, resident documents, and menus
- perform clerical duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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