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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $20.00
Work Schedule
Day Shifts
Weekend Shifts
Fixed Shifts
Benefits
competitive compensation
Access your pay anytime
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Limited spending account (LSA)
accident insurance
Hospital Indemnity insurance
legal protection
Identity Theft Protection
Paid Time Off
401(k) with employer match
Job Description
Resort Lifestyle Communities (RLC) is a fast-growing, family-owned company dedicated to providing exceptional living experiences for seniors across more than 60 communities nationwide. At RLC, serving seniors is not just a job but a calling that is deeply rooted in the company's core values of Respect, Honesty, Kindness & Compassion, and Service Excellence. The company prides itself on fostering a close-knit, servant-hearted community where employees, residents, and families feel valued and supported. RLC operates with four essential goals that guide its success: ensuring happy employees, happy residents, full occupancy, and on-budget operations. These goals reflect the company’s commitment to a... Show More
Job Requirements
- At least 21 years old with a valid driver’s license and clean driving record
- Able to valet park vehicles safely
- Able to work Thursday-Monday 3:00pm to 11:30pm
- High school diploma or equivalent (GED)
- Strong problem-solving, organizational, and multitasking skills in a fast-paced environment
- Previous customer service experience
- Professional appearance
- Excellent communication and interpersonal skills
- Adaptable and flexible to shifting priorities
- Willing to assist in various areas
- Team-oriented with a proactive approach and attention to detail
- Knowledge of the local community preferred
- Intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
- Ability to communicate effectively in English with residents, guests, and staff
- Must meet local alcohol service requirements and obtain food handler permits within two weeks of hire
Job Qualifications
- High school diploma or equivalent (GED)
- Previous customer service experience
- Strong problem-solving, organizational, and multitasking skills
- Professional appearance
- Excellent communication and interpersonal skills
- Adaptable and flexible to shifting priorities
- Team-oriented with a proactive approach and attention to detail
- Knowledge of the local community preferred
- Intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
- Ability to communicate effectively in English with residents, guests, and staff
- Must meet local alcohol service requirements and obtain food handler permits within two weeks of hire
Job Duties
- Create a positive first impression by performing valet parking services for residents and visitors
- Deliver outstanding customer service by greeting residents, families, and visitors, answering calls, and anticipating the needs of residents, guests, and vendors
- Respond promptly to emergencies, monitor resident call systems, and contact emergency services when necessary
- Oversee building safety systems, including fire alarms
- follow emergency procedures and assist residents during fires or severe weather
- Handle administrative tasks such as scheduling transportation, maintaining accurate records, coordinating guest suite reservations, and ensuring suites meet RLC standards
- Support community operations by assisting with room service requests, dining room coverage during peak times, event setup, and responsible alcohol service
- Maintain cleanliness in common areas and ensure building security by locking and unlocking exterior doors at designated times
- Welcome new residents and guide them through the orientation process for a smooth transition into the community
- Manage office supplies, resident documents, and menus
- perform clerical duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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