21c LEX - Bell / Valet Attendant

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $12.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Part-time employment
flexible schedule
Starting pay from $12.00 per hour
Opportunity for professional growth
Work in a customer-focused environment
training provided
Supportive team atmosphere

Job Description

Join our Flock as a valued member of a welcoming and dynamic hotel team dedicated to delivering exceptional guest experiences. Our establishment is a reputable hotel known for its personalized service, comfortable accommodations, and attention to detail. We pride ourselves on creating a warm and inviting atmosphere where guests feel truly cared for from the moment they arrive until their departure.

As a part-time Porter and Valet, reporting directly to the Front Office Manager or Rooms Manager, you will play a crucial role in ensuring our guests' comfort and satisfaction. Your responsibilities will involve offering professional porter and valet services to arriving and departing guests, assisting with luggage handling, and providing courteous and timely responses to various guest requests. This role is central to creating a positive first and last impression for guests, contributing significantly to their overall hotel experience. The position offers a starting pay from $12.00 per hour and requires a proactive, enthusiastic approach to customer service. Working flexible hours, including nights and weekends, the ideal candidate will be dependable, punctual, and able to maintain a professional and friendly demeanor at all times.

In addition to greeting guests and assisting with their vehicles and luggage, you will also promote the hotel's services by providing up-to-date information about local attractions and hotel amenities. Collaboration with other departments and staff to support the best overall hotel performance will be essential. Your ability to handle a variety of tasks, from driving manual and automatic transmission vehicles to delivering guest requests such as laundry or newspapers, will be indispensable in maintaining high service standards. This position requires physical stamina for prolonged standing, walking, climbing stairs, and lifting luggage up to 70 lbs, and a clean driving record is mandatory. A background check and a valid driver's license are also requirements. By joining our team, you become part of a professional yet friendly environment where your efforts directly enhance the guest experience and reinforce the hotel's outstanding reputation.

Job Requirements

  • Must be 18 years of age or older
  • Must pass a background check
  • Must be responsible, dependable, and punctual
  • Ability to lift luggage weighing up to 70 lbs
  • Capability to stand, walk, and climb stairs for extended periods
  • Comfortable operating two- and four-wheeled luggage carts
  • Willingness to train on manual transmissions to achieve proficiency within 90 days
  • Must maintain a valid driver’s license

Job Qualifications

  • High school diploma or equivalent
  • At least two years of driving experience with a clean driving record
  • Must be able to drive vehicles with manual and automatic transmissions
  • Strong communication skills in English
  • Demonstrated enthusiasm for customer service
  • Ability to work flexible hours including nights and weekends
  • Valid driver’s license
  • Clean and professional appearance

Job Duties

  • Greet and assist arriving guests with unloading luggage and transporting it to rooms
  • Valet guest vehicles and provide claim tickets
  • Assist departing guests with moving luggage to vehicles and retrieving vehicles for departure
  • Respond promptly to guest needs by delivering items such as laundry and newspapers
  • Promote hotel services and provide accurate information about local attractions
  • Assist other hotel departments as needed to enhance overall service
  • Maintain a friendly, courteous, and professional demeanor at all times

Job Criteria

Experience

Mid Level (3-7 years)


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