Job Overview
Employment Type
Temporary
Hourly
Internship
Consulting
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
flexible scheduling
Job Description
Mission Hills Country Club is a prestigious private community club located in the heart of Kansas City, surrounded by beautiful natural landscapes. Established in 1914, this exclusive club has maintained a venerable reputation based on traditions of excellence, respect, and integrity. The club is family-oriented, welcoming, and prides itself on fostering a culture of gracious hospitality and mutual respect among its members and their guests. With core values centered around quality, social behavior, and character, Mission Hills Country Club exemplifies an environment where professionalism and a warm, inviting atmosphere go hand in hand. These values are further expressed through their... Show More
Job Requirements
- High school diploma or equivalent preferred
- previous hospitality experience strongly recommended
- excellent communication and interpersonal skills
- ability to handle multiple tasks efficiently
- must be able to work flexible hours including weekends and holidays
- physical ability to stand and walk for long periods
- ability to lift and carry up to 25 pounds
- demonstrated professionalism and adherence to grooming and dress code standards
- discretion and respect for privacy of members
- commitment to excellence in customer service
Job Qualifications
- Previous experience in hospitality ideal
- ability to multitask and work in a fast-paced environment
- strong interpersonal skills and a customer-focused attitude
- knowledge of food and beverage offerings, with a passion for providing exceptional service
- ability to lift and carry trays, dishes, and other items weighing up to 25 lbs
- ability to stand and walk for extended periods
- able to bend, stoop, and carry items as required
- available to work weekends, evenings, and holidays
Job Duties
- Greet members and guests promptly, warmly, and professionally
- provide menu recommendations and answer questions regarding ingredients, preparation, and specials
- take food and beverage orders accurately and efficiently
- ensure food and beverage orders are served in a timely and accurate manner
- maintain a thorough knowledge of menu offerings, daily specials, and wine list
- ensure member satisfaction by checking in periodically throughout the meal
- handle any member concerns or requests promptly, escalating to management when necessary
- maintain cleanliness and organization of the service area, including tables, chairs, and service stations
- set tables to club standards, ensuring proper setup and presentation
- anticipate the needs of members and proactively offer assistance
- collaborate with kitchen and bar staff to ensure smooth service flow and quality control
- deliver food and beverages to the table, following all appropriate food safety and hygiene standards
- work effectively with team members to ensure excellent service is delivered
- assist other team members as needed to provide efficient and seamless service
- communicate effectively with management and other departments regarding member needs and special requests
- comply with all health and safety standards, as well as Mission Hills Country Club's dress code and grooming guidelines
- ensure a professional and polished appearance at all times
- understand and respect the private nature of the club, maintaining discretion and confidentiality
- perform other duties as assigned within the scope of the position
Job Location
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