Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $18.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Flexible work schedule
Job Description
The Kalispel Tribe of Indians is a federally recognized tribe committed to preserving the cultural heritage and promoting the welfare of its members. Located in the state of Washington, the tribe operates various enterprises including hospitality services to foster economic development and provide exceptional experiences for both tribal members and visitors. As an Equal Opportunity Employer, the Kalispel Tribe of Indians follows a well-defined hiring preference that prioritizes enrolled tribal members and their spouses, followed by members of other Indian tribes, before considering all other applicants. This policy reflects the tribe's dedication to supporting its community while ensuring compliance with... Show More
Job Requirements
- ability to obtain and maintain a Tribal Gaming License
- valid health card
- hepatitis A vaccination
- mandatory Alcohol Server Training (MAST) certification
- availability to work nights, weekends, and holidays
- favorable outcome of background investigation
Job Qualifications
- high school diploma or general education degree preferred
- one to three months related experience or training helpful
- experience working as a waiter or waitress preferred
- excellent customer relations and customer service skills
- ability to handle cash and give correct change
- skill in resolving problems under pressure
- ability to learn and operate POS system
Job Duties
- Ensure compliance with Kalispel Tribe of Indians and KGCC policies and Washington State regulations
- use the POS system as trained
- greet guests warmly with a smile and upbeat attitude
- explain daily specials and recommend appealing items
- take beverage orders and deliver promptly
- take food orders by seat number in proper sequence
- serve orders with women served first
- clear dishes and glassware politely
- present guest checks and explain payment process
- collect payments and provide change as needed
- provide attentive and friendly service throughout guest visit
- educate guests on specials and answer questions
- be knowledgeable about wine and wine pairing
- communicate guest questions or issues to supervisor
- keep payments orderly and neat
- sell and refill beverages including alcohol
- maintain assigned sections and server stations
- assist other servers to ensure teamwork
- complete side work timely and ensure clean work area
- perform necessary paperwork at shift end
- relay guest feedback to supervisors
- maintain confidential tip records
- attend all training meetings
- assist in other projects as directed
- may serve as a panelist for Internal Review Board Hearings
- duties and responsibilities are subject to change as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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