1898 Guest Service Assistant

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $22.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee assistance program
Retirement Plan
Training and development opportunities
Employee Discounts

Job Description

The Kalispel Tribe of Indians is a respected sovereign tribal nation dedicated to preserving and promoting the culture, heritage, and well-being of its members. Located in northeastern Washington State, the Kalispel Tribe operates a variety of enterprises including hospitality services, gaming, and community development programs. The tribe emphasizes equal opportunity employment while applying Indian preference consistent with federal law to support tribal members and their families. Kalispel Tribal Members, spouses of enrolled members, and other Native American applicants are prioritized in the hiring process, reflecting the tribe's commitment to strengthening its community and workforce. Employment with the Kalispel Tribe is... Show More

Job Requirements

  • Must be 18 years or older
  • Washington State Mandatory Alcohol Server Training Certification
  • Ability to obtain and maintain a Tribal Work Permit 2
  • Valid health card
  • Hepatitis A vaccination
  • Ability to work nights, weekends, and holidays as required
  • Ability to lift and/or move objects weighing up to 25 pounds
  • Good verbal and oral communication skills
  • Ability to perform repetitive movements with fingers, wrists, and hands
  • Ability to stand, walk, and perform physical tasks for extended periods
  • Compliance with drug testing and background investigation policies

Job Qualifications

  • High school diploma or GED preferred
  • One to three months related experience and/or training helpful or equivalent combination of education and experience
  • Familiarity with sit-down restaurant operations preferred
  • Excellent customer relations and customer service skills
  • Skill in identifying and resolving problems under pressure conditions
  • Ability to work effectively in a team environment
  • Strong communication and interpersonal skills
  • Willingness to learn and adapt to changing business needs

Job Duties

  • Ensures compliance with Kalispel Tribe of Indians Internal Controls and Northern Quest Policies and Procedures
  • Know daily and seasonal menu offerings and dish plating and appearance
  • Seat guests in a timely and appropriate manner using server rotation in Dine Time system
  • Communicates with other Guest Service Attendants
  • Welcome guests and provide attentive and friendly Kalispel service
  • Receives, appropriately greets and transfers all incoming callers
  • Assist in food running to deliver great food in a timely manner when assigned or as needed
  • Resets tables when assigned and as needed, cleaning tables, chairs, and floors
  • Complete all side work in a timely and satisfactory manner to ensure a clean, neat work area with adequate supply levels
  • Resolve any guest complaints, problems with food or service and pass on to shift supervisor
  • Attend all training meetings
  • Assist in other projects as directed
  • Work any necessary changes in hours based on business levels
  • Maintain consistent, regular good attendance record
  • May be required to be a panelist for Internal Review Hearings
  • Smile and make guests feel special
  • Perform other duties as instructed by management

Job Location

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