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1186 Department Manager Starbucks

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $26.15
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
Vacation pay
Paid holidays
Bereavement Pay
Retirement benefits including pension and/or 401k eligibility

Job Description

Starbucks is a globally recognized coffeehouse chain known for its commitment to quality coffee, outstanding customer service, and inviting atmosphere. Founded in 1971, Starbucks has grown to become a leader in the specialty coffee industry, operating thousands of stores worldwide. The company not only focuses on crafting exceptional coffee experiences but also values sustainability, community engagement, and employee development. As an organization, Starbucks emphasizes teamwork, innovation, and creating a welcoming environment for both customers and employees alike. This ethos has helped the company build a loyal customer base and a respected brand image across the globe.

The Starbucks Department ... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior customer service experience
  • Ability to interact effectively with customers and co-workers
  • Ability to follow company procedures and policies
  • Basic proficiency with computer systems for order entry
  • Ability to operate cash registers and handle monetary transactions
  • Ability to manage and supervise staff
  • Availability to work flexible hours including weekends and holidays
  • Ability to stand and walk for extended periods
  • Ability to lift and carry items weighing up to 20 lbs
  • Commitment to maintaining a clean and safe work environment

Job Qualifications

  • Ability to follow company customer service procedures
  • Demonstrated prior customer service skills or related experience
  • Ability to interact with customers and co-workers
  • Ability to understand and follow directions
  • Desired: Prior management experience

Job Duties

  • Provide customer service as currently defined by the employer within the scope of the position and within company policy
  • Speak with customers to resolve problems with sales, dissatisfaction of service, or other problems related to the operation of the department
  • Train, schedule, and supervise barista workers to ensure optimum staffing patterns for the department
  • Provide financial reporting to Store Manager and Field Supervisor
  • Ensure product quality
  • Change signs and prices as directed by merchandising
  • Write order in the order guidebook and enter into computer
  • Check order for completeness upon arrival
  • Brew coffee, tea and chocolate
  • Operate electronic cash register to total customers' final bill
  • Receive payment for customer purchase and count back correct change
  • Maintain cleanliness of coffee service area of the store
  • Set up and maintain displays in coffee area
  • Replace stock in preparation area from supply area
  • Other duties as assigned

Job Location

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