Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.75 - $19.25
Work Schedule
Flexible
Benefits
product discount
free sample products
Education and certification courses
growth opportunities
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid vacation
Paid sick leave
Paid holidays
Job Description
Sally Beauty Holdings, Inc. is a recognized leader in the beauty retail industry, dedicated to providing professional beauty products and services through its extensive network of stores and online presence. Operating as a global distributor of high-quality hair color, skincare, and beauty supplies, Sally Beauty Holdings has built a strong reputation among professional cosmetologists, barbers, and beauty enthusiasts alike. The company prides itself on fostering an inclusive, diverse, and innovative environment where creativity and self-expression drive growth and success. By embracing new trends and technologies, Sally Beauty Holdings continues to enhance the customer experience and maintain its position at the forefront of the beauty industry. As an employer, Sally Beauty Holdings offers its associates opportunities for personal and professional development, recognizing the value of education, collaboration, and career advancement within the company.
The Color & Curl Concierge / Colour & Curl Specialist (CCC/CCS) position represents a pivotal role within Sally Beauty Holdings. This role acts as the steward of the brand's expertise in all things related to hair color and curl/textural care, promoting industry dominance through talent development, advanced technical knowledge, social media engagement, and sales proficiency. The CCC/CCS not only fulfills traditional sales associate responsibilities but also drives significant business growth by building enduring relationships with customers and partners, enhancing brand awareness, and increasing market share in the hair color and curl sector. The role requires leveraging in-depth market analysis to introduce approved beauty products and new concepts while providing expert product education both in-store and virtually.
The CCC/CCS plays a crucial advisory role for professional beauty salons, barbers, spas, schools, and licensed cosmetologists, delivering specialized color and texture consulting services designed to meet the unique needs of diverse customer segments. This position requires a deep commitment to learning and development, supported by extensive online guided learning and certification courses aimed at ensuring the highest standards of product knowledge and customer service excellence. This is a role suited for individuals passionate about beauty and sales, eager to cultivate a strong presence in the marketplace through exceptional communication, technical, and business skills. As a vital contributor to the Sally Beauty team, the CCC/CCS is responsible for maintaining brand integrity through meticulous product merchandising, store presentation, and adherence to company culture and ethics.
Working as a Color & Curl Concierge offers numerous benefits, including the opportunity to work in a dynamic and creative environment surrounded by like-minded beauty professionals. Employees enjoy generous product discounts and free product samples, comprehensive education through certification programs, and promising career growth opportunities. Additionally, benefits may include medical, dental, vision coverage, 401(k) plans, vacation, sick leave, and holiday time, contingent on hours worked. This role also demands strong interpersonal skills, business acumen, and a proactive approach to adapting personal sales techniques in response to changing market conditions, making it a fulfilling and rewarding career choice within the beauty retail sector.
The Color & Curl Concierge / Colour & Curl Specialist (CCC/CCS) position represents a pivotal role within Sally Beauty Holdings. This role acts as the steward of the brand's expertise in all things related to hair color and curl/textural care, promoting industry dominance through talent development, advanced technical knowledge, social media engagement, and sales proficiency. The CCC/CCS not only fulfills traditional sales associate responsibilities but also drives significant business growth by building enduring relationships with customers and partners, enhancing brand awareness, and increasing market share in the hair color and curl sector. The role requires leveraging in-depth market analysis to introduce approved beauty products and new concepts while providing expert product education both in-store and virtually.
The CCC/CCS plays a crucial advisory role for professional beauty salons, barbers, spas, schools, and licensed cosmetologists, delivering specialized color and texture consulting services designed to meet the unique needs of diverse customer segments. This position requires a deep commitment to learning and development, supported by extensive online guided learning and certification courses aimed at ensuring the highest standards of product knowledge and customer service excellence. This is a role suited for individuals passionate about beauty and sales, eager to cultivate a strong presence in the marketplace through exceptional communication, technical, and business skills. As a vital contributor to the Sally Beauty team, the CCC/CCS is responsible for maintaining brand integrity through meticulous product merchandising, store presentation, and adherence to company culture and ethics.
Working as a Color & Curl Concierge offers numerous benefits, including the opportunity to work in a dynamic and creative environment surrounded by like-minded beauty professionals. Employees enjoy generous product discounts and free product samples, comprehensive education through certification programs, and promising career growth opportunities. Additionally, benefits may include medical, dental, vision coverage, 401(k) plans, vacation, sick leave, and holiday time, contingent on hours worked. This role also demands strong interpersonal skills, business acumen, and a proactive approach to adapting personal sales techniques in response to changing market conditions, making it a fulfilling and rewarding career choice within the beauty retail sector.
Job Requirements
- One year retail or other sales-focused experience
- Licensed cosmetologist highly preferred in US and Canada
- Reliable transportation to effectively service designated store and market
- Ability to travel to shows and/or sales meetings a minimum of 3 times a year
- Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
- Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
- Strong knowledge of POS applications
- Comprehensive knowledge of computers, iPads, mobile devices and social media platforms
- Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
- May be required to work in other stores and in field at times
- Strong time management and organization skills and the ability to manage multiple projects at once
- Ability to present a professional image and interact positively with the public
- Strong written and verbal communication skills, at all levels within and outside the organization
- Must pass Color Certification Test within 60 days of hire to remain in position
Job Qualifications
- One year retail or other sales-focused experience
- Licensed cosmetologist highly preferred in US and Canada
- Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
- Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
- Strong knowledge of POS applications
- Comprehensive knowledge of computers, iPads, mobile devices and social media platforms
- Strong time management and organization skills and the ability to manage multiple projects at once
- Ability to present a professional image and interact positively with the public
- Strong written and verbal communication skills, at all levels within and outside the organization
- Must pass Color Certification Test within 60 days of hire to remain in position
Job Duties
- Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs
- Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors
- Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner
- Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers
- Stay informed regarding emerging trends, remain agile in response to market changes, and build industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market
- Ensures all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions
- Demonstrate our CosmoProf/BSG Culture Values and adhere to our company code of ethics and behavior
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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