08682 COLOR & CURL CONCIERGE

Sacramento, CA, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $16.50 - $21.25

Work Schedule

Flexible

Benefits

Medical

Dental

Vision

401k

vacation

Sick

holiday

Job Description

Sally Beauty Holdings is a leading retailer and distributor of professional beauty supplies, offering a wide range of products in hair color, texture, styling, skincare, and nail care. Established with a commitment to diversity, inclusivity, and innovation, Sally Beauty focuses on delivering exceptional value and expert advice to both professional cosmetologists and retail customers. Known for its comprehensive product range and dedication to customer service, Sally Beauty has cultivated a strong presence in the beauty industry, operating stores across the United States and Canada. The company fosters a culture where creativity, passion for beauty, and professional growth are paramount, providing employees with opportunities for continuous learning and career advancement.

The Color & Curl Concierge / Colour & Curl Specialist is a pivotal role within Sally Beauty, serving as the expert and steward of all things related to color and curl in the beauty industry. This position not only embraces daily sales associate duties but also drives the business's growth by maximizing sales through strategic customer retention, brand awareness, and a deep understanding of market trends. The Individual in this role leverages their vast knowledge in hair color and texture to provide consulting services to professional salons, spas, barbers, schools, and cosmetologists, acting as a trusted advisor and educator.

Emphasizing talent development, technical skills, social media proficiency, and business acumen, the Color & Curl Concierge role involves extensive education provided through online guided learning and certification courses. Candidates in this role will engage with customers, vendors, and associates to foster lasting relationships and ensure an exceptional customer experience. Beyond sales, the role requires maintaining high standards for color and curl merchandising and staying agile to respond to emerging market trends. Employees in this position have opportunities to grow within the company and benefit from product discounts and comprehensive educational resources.

This full-time position requires a strong commitment to professional development, excellent communication skills, superior time management, and the flexibility to work additional hours or travel for shows and sales meetings. The role also entails occasional responsibilities related to store operations, such as cash handling and bank deposits. Candidates must be willing to undergo a Color Certification Test within 60 days of hire to remain in the role, attesting to their expertise and adherence to company standards. Working within a vibrant and inclusive culture, the Color & Curl Concierge at Sally Beauty enjoys not only career growth but a supportive environment that champions diversity and self-expression. Join Sally Beauty and bring your passion for color and curl to a place where your expertise truly makes a difference.

Job Requirements

One year retail or other sales focused experience
Licensed cosmetologist highly preferred in US and Canada
Reliable transportation to effectively service designated store and market
Ability to travel to shows and/or sales meetings a minimum of 3 times a year
Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
Strong knowledge of POS applications
Comprehensive knowledge of computers, ipads, mobile devices and social media platforms
Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
May be required to work in other stores and in field at times
Strong time management and organization skills and the ability to manage multiple projects at once
Ability to present a professional image and interact positively with the public
Strong written and verbal communication skills, at all levels within and outside the organization
Must pass Color Certification Test within 60 days of hire to remain in position

Job Qualifications

One year retail or other sales focused experience
Licensed cosmetologist highly preferred in US and Canada
Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
Strong knowledge of POS applications
Comprehensive knowledge of computers, ipads, mobile devices and social media platforms
Strong time management and organization skills and the ability to manage multiple projects at once
Ability to present a professional image and interact positively with the public
Strong written and verbal communication skills, at all levels within and outside the organization
Must pass Color Certification Test within 60 days of hire to remain in position

Job Duties

Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs
Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors
Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner
Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers
Stay informed regarding emerging trends, remain agile in response to market changes, and build industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market
Ensures all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions
Demonstrate our CosmoProf/BSG Culture Values and adhere to our company code of ethics and behavior