Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.00 - $23.25
Work Schedule
Standard Hours
Flexible
Benefits
product discount
free sample products
Education and certification courses
Opportunity for growth
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid vacation
Paid sick leave
Paid Holiday Leave
Job Description
Sally Beauty Holdings is a leading distributor and retailer specializing in professional beauty products, known for its extensive portfolio that caters to both professional salons and individual beauty enthusiasts. The company operates a network of stores, including Sally Beauty Supply, and prides itself on offering a diverse range of hair, skin, and nail care products from renowned brands. With a strong commitment to innovation and inclusivity, Sally Beauty Holdings creates an environment where creativity and passion for beauty flourish. Their dedication to providing excellent customer service and industry expertise is a cornerstone of their business model, contributing to their long-standing reputation in the beauty industry.
The Color & Curl Concierge / Colour & Curl Specialist role at Sally Beauty Holdings is a dynamic and integral position focused on driving the color and curl business within the company. This role is designed for individuals passionate about the beauty industry, particularly in hair color and texture, and who enjoy building strong relationships with customers and industry professionals. As a CCC/CCS, you will be the steward of color and curl expertise, demonstrating technical knowledge, sales skills, and business acumen. This position involves educating customers and partners on color and curl care, using market analysis to promote beauty products, and consulting with beauty salons, barbers, spas, schools, and licensed cosmetologists. The role requires continuous learning through online guided courses and certifications to maintain and advance your expertise.
Your daily responsibilities blend sales associate duties with specialized knowledge in hair color and texture, with a key focus on increasing customer retention and loyalty while expanding brand awareness and market share. You will be expected to be proactive in understanding emerging trends, adapting to market changes, and maintaining high standards in merchandising and customer service. The position emphasizes effective communication across various teams and stakeholders to ensure smooth operations and customer satisfaction.
Sally Beauty Holdings values creativity, fun, and passion in their team members. This role offers generous product discounts, free samples, and ample educational opportunities through certification courses, supporting both your professional growth and personal development. Additionally, depending on hours worked, there are potential benefits including medical, dental, vision coverage, a 401k plan, and paid vacation, sick, and holiday leave. The position requires reliability, flexibility, and strong organizational skills, with occasional travel to shows or sales meetings.
Ultimately, this role offers an exciting opportunity to advance your career in the beauty industry by becoming a recognized expert in color and curl care, fostering lasting client relationships, and contributing to the success of Sally Beauty Holdings.
The Color & Curl Concierge / Colour & Curl Specialist role at Sally Beauty Holdings is a dynamic and integral position focused on driving the color and curl business within the company. This role is designed for individuals passionate about the beauty industry, particularly in hair color and texture, and who enjoy building strong relationships with customers and industry professionals. As a CCC/CCS, you will be the steward of color and curl expertise, demonstrating technical knowledge, sales skills, and business acumen. This position involves educating customers and partners on color and curl care, using market analysis to promote beauty products, and consulting with beauty salons, barbers, spas, schools, and licensed cosmetologists. The role requires continuous learning through online guided courses and certifications to maintain and advance your expertise.
Your daily responsibilities blend sales associate duties with specialized knowledge in hair color and texture, with a key focus on increasing customer retention and loyalty while expanding brand awareness and market share. You will be expected to be proactive in understanding emerging trends, adapting to market changes, and maintaining high standards in merchandising and customer service. The position emphasizes effective communication across various teams and stakeholders to ensure smooth operations and customer satisfaction.
Sally Beauty Holdings values creativity, fun, and passion in their team members. This role offers generous product discounts, free samples, and ample educational opportunities through certification courses, supporting both your professional growth and personal development. Additionally, depending on hours worked, there are potential benefits including medical, dental, vision coverage, a 401k plan, and paid vacation, sick, and holiday leave. The position requires reliability, flexibility, and strong organizational skills, with occasional travel to shows or sales meetings.
Ultimately, this role offers an exciting opportunity to advance your career in the beauty industry by becoming a recognized expert in color and curl care, fostering lasting client relationships, and contributing to the success of Sally Beauty Holdings.
Job Requirements
- One year retail or other sales focused experience
- Licensed cosmetologist highly preferred in US and Canada
- Reliable transportation to effectively service designated store and market
- Ability to travel to shows and/or sales meetings a minimum of 3 times a year
- Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
- Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
- Strong knowledge of POS applications
- Comprehensive knowledge of computers, ipads, mobile devices and social media platforms
- Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
- May be required to work in other stores and in field at times
- Strong time management and organization skills and the ability to manage multiple projects at once
- Ability to present a professional image and interact positively with the public
- Strong written and verbal communication skills, at all levels within and outside the organization
- Must pass Color Certification Test within 60 days of hire to remain in position
Job Qualifications
- One year retail or other sales focused experience
- Licensed cosmetologist highly preferred in US and Canada
- Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
- Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
- Strong knowledge of POS applications
- Comprehensive knowledge of computers, ipads, mobile devices and social media platforms
- Strong time management and organization skills and the ability to manage multiple projects at once
- Ability to present a professional image and interact positively with the public
- Strong written and verbal communication skills, at all levels within and outside the organization
- Must pass Color Certification Test within 60 days of hire to remain in position
Job Duties
- Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs
- Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors
- Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner
- Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers
- Stay informed regarding emerging trends, remain agile in response to market changes, and build industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market
- Ensures all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions
- Demonstrate our CosmoProf/BSG Culture Values and adhere to our company code of ethics and behavior
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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