Zenoti

Zenoti is a leading provider of cloud-based business management software tailored for the beauty and wellness industry, including spas, salons, med spas, fitness studios, and gyms.

Founded in 2010 by brothers Sudheer and Dheeraj Koneru, the company is headquartered in Bellevue, Washington, and operates globally with offices in Hyderabad, India; Dubai, UAE; Kuala Lumpur, Malaysia; Jakarta, Indonesia; Manila, Philippines; Brisbane, Australia; and Sale, United Kingdom.

Software Platform Features

Zenoti's comprehensive platform offers an all-in-one solution that encompasses appointment scheduling, point-of-sale (POS) systems, customer relationship management (CRM), employee management, inventory control, and marketing automation.

These integrated features enable businesses to streamline operations, enhance customer experiences, and drive growth.

The software's key functionalities include:

• Online Appointment Booking: facilitates seamless scheduling for clients, reducing wait times and improving service efficiency.
• Point-of-Sale (POS) System: supports various payment methods, including touchless options, and integrates with inventory management to track sales and stock levels.
• Customer Relationship Management (CRM): stores detailed client profiles, purchase histories, and preferences to personalize marketing efforts and foster customer loyalty.
• Employee Management: manages staff schedules, payroll, commissions, and performance metrics, ensuring optimal resource allocation.
• Inventory Management: monitors product stock levels, automates reordering processes, and tracks usage to minimize waste and ensure availability.
• Marketing Automation: enables the creation and execution of targeted marketing campaigns, including promotions, loyalty programs, and customer engagement initiatives.

Company Size and Clientele

Zenoti's platform is designed to cater to businesses of all sizes, from single-location establishments to large enterprises with multiple locations.

Its scalability and flexibility have attracted a diverse clientele, including notable brands such as European Wax Center, Hand & Stone, Massage Heights, and Toni&Guy.

Growth and Financials

The company has experienced significant growth, serving over 30,000 businesses across more than 50 countries.

In 2024, Zenoti reported a revenue of $145.8 million, reflecting its expanding influence in the industry.

Innovation and Technology

Zenoti's commitment to innovation is evident in its continuous product enhancements, including the integration of artificial intelligence to provide data-driven insights and predictive analytics.

These advancements empower businesses to make informed decisions, optimize operations, and deliver exceptional customer experiences.

Locations

• Bellevue, WA, USA (Headquarters)
• Hyderabad, India
• Dubai, UAE
• Kuala Lumpur, Malaysia
• Jakarta, Indonesia
• Manila, Philippines
• Brisbane, Australia
• Sale, United Kingdom

In summary, Zenoti offers a robust and comprehensive software solution that addresses the unique challenges of the beauty and wellness industry, enabling businesses to operate efficiently, engage customers effectively, and achieve sustainable growth.