USAA

USAA, or United Services Automobile Association, is a diversified financial services group headquartered in San Antonio, Texas. Established in 1922 by a group of 25 U.S. Army officers, USAA began as a mutual self-insurance mechanism due to challenges military officers faced obtaining auto insurance based on high risk perception.

Over the decades, USAA expanded its offerings to include a wide range of financial products and services tailored specifically for current and former members of the U.S. military and their families.

Services Offered

• Insurance: Personal property and casualty insurance including automobile, homeowners, renters, umbrella, and personal property insurance. Whole life and term life insurance policies are offered without a war-exclusion clause, distinguishing USAA from many industry counterparts.
• Banking: Through USAA Federal Savings Bank, members access checking and savings accounts, credit cards, and mobile check deposits via apps on iOS and Android.
• Investing and Financial Planning: Investment management accounts were acquired by Charles Schwab Corporation in 2020. USAA continues financial planning and refers members to partners like Victory Capital for brokerage, mutual funds, and ETF services.

USAA’s commitment to serving the military community is evident in its membership eligibility, extending to active duty and retired military personnel as well as their immediate families. This focus fosters a strong sense of community and trust.

Locations

USAA maintains a significant presence in San Antonio, TX, where its headquarters are located. The company has major offices across the United States and internationally, including:

• San Antonio, TX, USA
• Phoenix, AZ, USA
• Glendale, AZ, USA
• Surprise, AZ, USA
• Peoria, AZ, USA
• Scottsdale, AZ, USA
• Tempe, AZ, USA
• Chesapeake, VA, USA
• Colorado Springs, CO, USA
• Charlotte, NC, USA

These locations reflect USAA's broad geographic reach and dedication to supporting members nationwide.

As of 2023, USAA serves over 13 million members, which highlights its enduring dedication to providing quality financial services to the military community.