Total Quality Logistics (TQL)

Total Quality Logistics (TQL) is a premier third-party logistics provider established in 1997 by Ken Oaks and headquartered in Union Township, Clermont County, Ohio. As a leader in the logistics industry, TQL offers a broad spectrum of transportation services specializing in innovative supply chain solutions.

With over 9,000 employees and annual revenues reaching $6.9 billion in 2024, TQL serves clients across North America, including significant operations in Miami and Tampa, Florida. The company’s commitment to exceptional customer service and cutting-edge technology distinguishes it as a logistics powerhouse.

When Was Total Quality Logistics (TQL) Established?

Founded: 1997
Founder: Ken Oaks
Headquarters: Union Township, Clermont County, Ohio, United States
Industry: Logistics
Employees: 9,000+ (April 2024)
Annual Revenue: $6.9 billion (2024)

Total Quality Logistics (TQL) Mission Statement

"Exceed the customers' expectations at all times and handle their transportation requirements from the moment of pickup until delivery 24/7/365."

What Services Does Total Quality Logistics (TQL) Provide?

TQL delivers a comprehensive range of logistics services designed to meet the diverse needs of shippers and carriers alike. Their extensive offerings ensure flexible and reliable freight solutions across multiple transportation modes.

Full Truckload (FTL) and Less-than-Truckload (LTL)

TQL specializes in both Full Truckload and Less-than-Truckload shipping, optimizing shipment sizes for cost-efficiency and timely delivery. These core services cater to a wide variety of industries requiring tailored freight transport.

Additional Specialized Logistics Services

Beyond standard freight brokerage, TQL offers intermodal, warehousing, drayage, drop trailer services, oversize/overweight transport, cross-border logistics for Mexico and Canada, customs support, hazmat handling, partial loads, and more, making it one of the most versatile logistics providers in the United States.

How Extensive Is Total Quality Logistics' (TQL) National Presence?

TQL boasts an expansive footprint with over 60 offices spread across more than 25 U.S. states, including key hubs in Cincinnati, Ohio; Tampa, Florida; Lombard, Illinois; Denver, Colorado; and Knoxville, Tennessee.

The Miami area is a critical market for TQL, where the company provides vital freight brokerage and transportation management services supporting the region’s robust logistics demands. TQL’s nationwide presence enables seamless supply chain operations across North America.

Competitive Position in the Logistics Industry

As the second-largest freight brokerage firm in North America, TQL competes strongly by leveraging industry-leading technology platforms such as TQL TRAX for customers and the TQL Carrier Dashboard for carriers. Their broad service suite, combined with superior customer service, positions TQL as a preferred logistics partner.

What Is the Future Outlook for Total Quality Logistics (TQL)?

TQL continues to invest heavily in technology advancements and workforce expansion to meet the evolving needs of modern supply chains. The company recently announced plans to create 1,000 new jobs in southwest Ohio alongside headquarters expansion efforts.

Through initiatives like the 'Moves That Matter' program, which doubled its transportation donation pledge to nonprofit organizations reaching $2 million, TQL also demonstrates a commitment to corporate social responsibility and community impact.

Is Total Quality Logistics (TQL) Currently Hiring?

You can check out the open positions that Total Quality Logistics (TQL) has right here on OysterLink.