TopView Sightseeing

TopView Sightseeing is a prominent tour company based in New York City, specializing in providing comprehensive sightseeing experiences for visitors. Established in December 2016, the company offers a variety of services designed to showcase the city's iconic landmarks and neighborhoods.

Sightseeing Tours

TopView Sightseeing operates an extensive network of double-decker buses, allowing tourists to explore New York City at their own pace. The hop-on, hop-off tours cover a wide range of attractions, including the Empire State Building, Apollo Theater, Carnegie Hall, 9/11 Memorial & Museum, and neighborhoods such as Chinatown, Koreatown, SoHo, and Little Italy.

The tours also highlight iconic parks, Restaurant Row, and shopping along 5th Avenue. With low wait times, diverse routes, professional drivers, and cutting-edge GPS and touring technology, TopView aims to provide an excellent touring experience in the Big Apple.

Cruise Experiences

In addition to land-based tours, TopView Sightseeing offers various cruise experiences. Their growing fleet provides brunch, dinner, holiday, sightseeing, and party cruises, serving over 1 million tourists annually.

These cruises offer tourists a convenient, informative way to see Lady Liberty and capture stunning photos with the New York City skyline.

Bike and Scooter Rentals

For those interested in exploring the city on two wheels, TopView provides a fleet of high-quality Trek® bikes, e-scooters, and e-bikes. Located steps away from Central Park, these rentals offer a flexible and eco-friendly way to navigate the city.

Mobile Application

To enhance the customer experience, TopView Sightseeing offers a mobile application available on both iOS and Android platforms. The app allows users to redeem tickets, access the bus fleet, check live bus arrival statuses, and make reservations.

However, some users have reported issues with the app's functionality, including inaccuracies in live bus tracking and limited information on tour stops.

Customer Feedback

Customer experiences with TopView Sightseeing have been mixed. While some appreciate the convenience and variety of tours offered, others have reported challenges such as long wait times, unresponsive customer service, and issues with the mobile app.

A review from June 2025 highlighted concerns about the app's live tracking feature and the quality of audio guides.

Locations

TopView Sightseeing operates primarily in New York City with multiple key locations:

• Corporate office at 11 E 44th St, 6th Floor, New York, NY 10017
• Customer center at 2 E 42nd St, New York, NY 10017
• Bike store at 1391 6th Ave, New York, NY 10019
• Additional offices in Hackensack, NJ, USA; Houston, TX, USA; and Austin, TX, USA

The company also has an office in Sofia, Bulgaria.

Summary

Overall, TopView Sightseeing offers a range of services aimed at providing tourists with comprehensive and flexible ways to experience New York City. The company provides various options for exploring the city but potential customers should consider both the offerings and the mixed customer feedback when planning their activities.