Thompson Hospitality Corporation

Thompson Hospitality Corporation is a prominent leader in the hospitality and food service management industry, founded in 1992 by Warren M. Thompson. Headquartered in Reston, Virginia, the company has grown to become the largest minority-owned food service management company in the United States, employing approximately 6,000 people and generating over $800 million in annual revenue.

Specializing in diverse food service solutions, Thompson Hospitality operates both full-service restaurants and contract management services across a broad client base that includes corporations, educational institutions, and healthcare facilities. With a strong presence in Miami, Florida, and other key locations, the company is recognized for its commitment to diversity, inclusion, and delivering exceptional customer experiences.

Company Overview and History

Founded: 1992
Founder: Warren M. Thompson
Headquarters: Reston, Virginia, USA
Industry: Hospitality, Food Service Management
Number of Employees: Approximately 6,000
Annual Revenue: Over $800 million

Thompson Hospitality Mission Statement

"To create a positive experience in every relationship in which we are involved—one guest, one client, one team member at a time."

What Makes Thompson Hospitality Corporation Different

Thompson Hospitality Corporation distinguishes itself in the competitive hospitality landscape through its dedication to diversity, community engagement, and expansive service offerings.

Largest Minority-Owned Food Service Management Company

As the largest minority-owned food service company in the U.S., Thompson Hospitality champions diversity and inclusion, ensuring representation and equity throughout its operations and partnerships.

Diverse Restaurant Portfolio

The company operates a range of unique restaurant brands such as Matchbox Pizza and Bistro, Big Buns Burgers, Austin Grill, Milk & Honey, and American Tap Room, offering an array of cuisines that cater to varied tastes including Tex-Mex, classic American fare, and gourmet burgers.

Thompson Hospitality Menu and Popular Items

Thompson Hospitality offers an extensive selection of dining options through its diverse portfolio of restaurant brands.

Popular Brands and Offerings

• Matchbox Pizza and Bistro: Known for wood-fired pizzas and bistro-style dining
• Big Buns Burgers: Specializing in gourmet burgers with creative toppings
• Austin Grill & Milk & Honey: Featuring Tex-Mex inspired fare and Southern comfort dishes
• American Tap Room, Maker’s Union, and Canyon: Offering American classic dishes paired with specialty drinks and craft beers

Thompson Hospitality Corporation Business Model and Operations

Thompson Hospitality's business model integrates full-service restaurants and contract food and facilities management to serve a broad spectrum of clients.

Full-Service and Contract Management

The company manages both stand-alone restaurants and large-scale food service operations in various sectors, including corporate dining, educational institutions, and healthcare environments. Their partnership with Compass Group amplifies their operational reach and service quality.

Locations and Service Areas

With operations in 45 states and six foreign countries, Thompson Hospitality maintains headquarters in Reston, Virginia, and has significant presence in Miami, Florida, South Florida, Washington, D.C., and Columbus, Ohio.

Employment and Career Opportunities at Thompson Hospitality Corporation

Thompson Hospitality fosters a work environment that values creativity, problem-solving, and leadership, offering a variety of career paths in restaurant, catering, and food service management.

Available Positions

• Restaurant Team Members and Culinary Staff
• Food Service Managers and Supervisors
• Catering Specialists and Event Coordinators
• Corporate Roles across Operations, Marketing, and Finance

Benefits and Recognition

• Competitive salaries and comprehensive benefits packages
• Formal employee recognition programs
• Opportunities for career growth and development

Financial Performance and Market Position

Thompson Hospitality Corporation has exhibited sustained growth, positioning itself as a market leader in the food service sector.

Annual Revenue and Expansion

The company boasts over $800 million in annual revenues, operating across 45 states and internationally, exemplifying robust financial health and scalability.

Industry Ranking

Ranked as the largest minority-owned food service company in the United States and the 9th largest overall by Food Management magazine, Thompson Hospitality enjoys a prestigious market position.

Corporate Social Responsibility Initiatives

Thompson Hospitality demonstrates a strong commitment to social responsibility, focusing on diversity and community support.

Diversity and Inclusion

Through service contracts with numerous Historically Black Colleges and Universities (HBCUs) and support for minority-owned businesses, the company cultivates inclusive opportunities within the industry.

Community Engagement

Thompson Hospitality actively partners with communities to foster economic empowerment and provide resources that uplift underrepresented groups.

Thompson Hospitality Corporation Locations and Contact Information

Below is the contact information for Thompson Hospitality's headquarters and major locations, including their Miami, Florida presence.

Corporate Headquarters Contact

Address: 1741 Business Center Drive, Reston, VA 20190
Phone: (703) 757-5500
Website: thompsonhospitality.com

Major Operational Locations

• Reston, Virginia (Headquarters)
• Washington, D.C.
• Columbus, Ohio
• South Florida
• Miami, Florida

Competitive Analysis

Thompson Hospitality leverages its status as the largest minority-owned food service management firm, strategic partnership with Compass Group, and diverse brand portfolio to maintain a unique and competitive position in both restaurant and contract food services markets.

Future Outlook for Thompson Hospitality Corporation

The company anticipates a continued robust growth trajectory, with a forecasted 7% annual growth rate for 2024 and 2025. Expansion plans include strengthening its presence in full-service and fast-casual brands while tapping into new geographic markets such as Virginia Beach.

Growth and Innovation Focus

• Expansion of catering services and restaurant footprint
• Introduction of new market locations
• Investment in technology and customer engagement tools

Investment in Technology

Thompson Hospitality is actively modernizing its technology infrastructure across all restaurant brands. Key initiatives include the launch of universal gift cards, a unified online ordering platform, and a comprehensive loyalty program planned for 2025, all designed to enhance customer experience and operational efficiency.