PrismHR

PrismHR

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About PrismHR

PrismHR is a leading provider of cloud-based payroll, benefits, and human resources (HR) software solutions tailored for Human Resource Outsourcing (HRO) organizations, including Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs). Founded in 1985, the company has established itself as a pivotal partner for small and medium-sized businesses, enabling them to deliver comprehensive HR services efficiently and effectively.

Serving over 80,000 organizations and more than 2 million worksite employees, PrismHR processes over $80 billion in payroll annually. This extensive reach underscores the platform's scalability and reliability in managing complex HR functions.

Platform Features

The PrismHR platform offers a comprehensive suite of features designed to streamline HR operations, including:

  • Payroll Processing and Management: Ensures accurate and timely payroll processing, accommodating diverse client needs and compliance requirements.
  • Benefits Administration: Manages benefits enrollment and administration, providing customization to fit unique client needs and addressing Affordable Care Act requirements.
  • Applicant Tracking System (ATS): Streamlines job posting to online boards and manages applicant communication, facilitating efficient recruitment processes.
  • Workforce Management: Offers tools for scheduling, time tracking, and performance management, enhancing operational efficiency.
  • Tax Management: Automates tax calculations and filings, ensuring compliance with federal, state, and local regulations.

Support and Services

In addition to its core software offerings, PrismHR provides a range of services to support its clients, such as:

  • Sales and Marketing Support: Through the PrismHR Seeds program, the company offers customizable assets to help HROs sell PrismHR technology.
  • Professional Services: Includes back-office support, report building services, personalized consulting, and more, leveraging deep system knowledge and industry best practices.
  • Customer Support: With a large support team specializing in over 20 subject areas, PrismHR ensures quick resolution of issues to minimize business disruptions.
  • Learning Library: Provides access to over 225 lessons and 300+ hours of on-demand content, equipping teams with the knowledge needed to use the PrismHR platform efficiently.

PrismHR's commitment to innovation is evident in its continuous development of new features and solutions. Over the past two years, the company has introduced nine groundbreaking solutions, setting new standards in HR technology.

This dedication to advancement ensures that clients have access to the most advanced tools to optimize efficiency, scale seamlessly, and enhance client satisfaction.

Locations

Headquartered in Hopkinton, Massachusetts, PrismHR operates across multiple locations in the United States. These include:

  • Miami, FL – a key location providing regional support for clients in Florida.
  • Costa Mesa, CA – serving clients on the West Coast with localized services.
  • Lakewood, CO – supporting businesses in the Colorado region.
  • Aurora, CO – part of the company’s presence in Colorado to better serve diverse markets.
  • Huntington Beach, CA – enhancing service capabilities in Southern California.

Summary

In summary, PrismHR stands as a robust and innovative partner for HRO organizations. It offers a comprehensive suite of HR solutions and services that empower businesses to deliver exceptional HR services to their clients.

Its dedication to innovation, customer support, and operational efficiency makes it a trusted ally in the HR outsourcing industry.

PrismHR Frequently Asked Questions

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