MDS Communications

MDS Communications is a family-owned telephone fundraising company specializing in providing comprehensive fundraising services for non-profit and political organizations.

Established in 1992 by Jay Mount in Phoenix, Arizona, MDS has grown to become one of the nation's largest telephone fundraising providers. It serves over 100 national and regional non-profit organizations.

Services Offered

The company offers a range of services tailored to meet unique client needs, including:

• Renewal Calling: Encouraging existing donors to renew their support with one-time gifts often aligned with other organizational communications.
• New Donor Acquisition: Engaging potential donors to secure initial contributions or convert them into sustaining donors.
• Sustainer Calls: Inviting donors to join or increase monthly giving programs, starting with appreciation for their ongoing support.
• Reactivation Calling: Re-engaging lapsed donors via strategic calls using data analysis to optimize efforts.

Locations and Workforce

MDS Communications operates two call centers:

• Headquarters in Mesa, Arizona
• Satellite center in Oshkosh, Wisconsin
• Remote agents across various states including:

• Arizona
• Arkansas
• Florida
• Indiana
• Kentucky
• Michigan
• Minnesota
• Missouri
• Mississippi
• North Carolina
• Ohio
• Texas
• Utah
• Wisconsin

Additionally, the company employs over 220 agents working remotely.

Commitment and Achievements

The company is committed to maintaining the highest standards of integrity and professionalism. All funds raised are handled with transparency and accountability.

MDS Communications has a strong track record, having made over 6 million outbound telephone calls and raised nearly $28 million for its clients in a recent year.

Location

MDS Communications also has an office in Gilbert, AZ, USA.