IHOP - Romulus Restaurants

Romulus Restaurant Group is a prominent franchisee and developer of IHOP (International House of Pancakes) restaurants, operating over 115 locations across 11 states.

These states include Arizona, Idaho, Oklahoma, Kansas, Texas, New Mexico, Indiana, Illinois, Tennessee, Ohio, and Washington.

Founded by Chris Milisci, the company has consistently ranked in the "Franchisee Top 100" by the Restaurant Finance Monitor and has received numerous awards from IHOP corporate, including Franchisee of the Year.

Company Mission

Romulus Restaurant Group's mission is to provide a safe, respectful, and productive work environment for its employees, recognizing them as the greatest asset of each restaurant.

The company's success is attributed to the cooperation and teamwork of all employees, regardless of their position.

They focus on fully utilizing each employee's knowledge, experience, abilities, and energy to attain the highest degree of customer satisfaction.

Expansion in Oklahoma

In November 2024, Romulus Restaurant Group expanded its presence by acquiring 12 IHOP restaurants in the Greater Tulsa, Oklahoma area.

These locations offer 24-hour service along with IHOP's signature menu that includes takeout, delivery, and catering options.

Technology and Efficiency

To enhance operational efficiency and food quality, the company implemented QSR Automations' ConnectSmart Kitchen (CSK) system across all IHOP locations.

This technology has led to a significant reduction in mistakes, less waste, lower food costs, enhanced productivity, and better ticket times.

These improvements contribute to increased throughput and sales overall.

Headquarters and Locations

Romulus Restaurant Group is headquartered in Phoenix, Arizona.

It also operates IHOP restaurants in various locations, including:

• Berwyn, IL, USA
• Oak Park, IL, USA
• Arizona
• Idaho
• Oklahoma
• Kansas
• Texas
• New Mexico
• Indiana
• Tennessee
• Ohio
• Washington

The company is committed to enriching the communities it serves and has been recognized for its charitable work.