GuestServices, Inc.

GuestServices, Inc. is a premier hospitality management company delivering exceptional guest experiences for over a century. Founded in 1917, the company evolved from providing food services to government facilities in Washington, D.C., to managing more than 250 facilities nationwide, serving over 35 million guests annually.

The company offers a comprehensive suite of services tailored to meet unique client needs. These services include:

• Food and Beverage Concessions: dining solutions for government facilities, hotels, museums, schools, and senior living communities with customized menus and experiences.
• Hotels, Lodgings, and Resorts: management services to enhance property operations and guest satisfaction.
• National and State Park Concessions: operation of food concessions and services at parks, including refreshment kiosks and hikers' cafes.
• Condominium and Property Management: resident programs, vendor management, accounting, and maintenance services for communities.
• Recreation and Leisure Services: management of marinas, boathouses, golf courses, and ski operations.
• Senior Living Services: management and culinary programs focusing on nutritional principles and dining variety for senior communities.

GuestServices' commitment to excellence is shown through partnerships with the National Park Service, state parks, and various hotel companies. This allows the company to provide turn-key property management at some of the country's most acclaimed locations.

Dedication to social responsibility and environmental stewardship is a top strategic priority. The company implements programs to reduce environmental impact, support local communities, and address social injustices.

Headquarters and Locations

GuestServices is headquartered in Fairfax, Virginia. It operates across multiple states including:

• Arizona
• California
• Colorado
• Florida
• Maryland
• Massachusetts
• Minnesota
• Nevada
• New York
• Pennsylvania
• Virginia
• Washington
• Glendale, AZ, USA

Notable Operations by State

In Arizona, the company manages the Musical Instrument Museum in Phoenix. California locations include Doheny State Beach and Pfeiffer Big Sur Lodge State Park.

GuestServices manages The Lodge at Breckenridge in Colorado. Florida operations include Everglades National Park with Flamingo and Everglades City locations.

In Maryland, the company manages facilities for the National Institutes of Health and Northrop Grumman. Massachusetts hosts several boathouses in Boston. Minnesota includes Giants Ridge Recreational Area.

Nevada includes Lake Mead National Recreation Area. New York operations cover Bear Mountain Inn, Overlook Lodge, and Stone Cottages.

Pennsylvania service includes Children’s Home of Easton. Virginia manages several facilities such as Boeing National Reconnaissance Office, Boy’s Home, Columbia Island Marina, SWIFT Culpeper, SWIFT Manassas, and Washington Sailing Marina.

Washington operations include Lake Roosevelt National Recreation Area, Mount Rainier National Park, and North Cascades Lodge at Stehekin.

Leadership

Under the leadership of CEO Nico Foris, who joined in 2012 and became CEO in 2022, GuestServices continues to expand offerings and strengthen partnerships, ensuring exceptional hospitality services nationwide.