FedEx Family House

FedExFamilyHouse is a compassionate initiative located in Memphis, Tennessee, dedicated to providing free, comfortable accommodations for out-of-town families whose children are receiving treatment at Le Bonheur Children's Hospital.

Since its opening in December 2010, the facility has welcomed over 325,000 family members from all 50 states and around the world.

Location

Situated directly across from Le Bonheur Children's Hospital at 918 Poplar Avenue, FedExFamilyHouse offers a range of amenities designed to support families during challenging times.

The facility features 75 rooms and suites, each equipped with private bathrooms, and includes multiple dining areas, recreational spaces, and a small business center.

Accommodations and Amenities

Accommodations are thoughtfully designed to provide comfort and privacy.

• Each suite includes a bedroom, sunroom, and bathroom, with options to accommodate up to four guests.
• Families have access to four fully equipped kitchens for meal preparation.
• There are indoor and outdoor play areas for children, a teen lounge, media rooms, and laundry facilities.

Operations and Access

The facility operates 24/7, offering a safe and supportive environment for families.

To stay at FedExFamilyHouse, families must receive a referral from their child's social worker, care team, or clinic.

Reservations are based on availability and prioritized based on factors such as travel distance and length of stay required.

Funding and Community Support

FedExFamilyHouse is funded through generous donations from individuals, corporations, and community organizations.

FedEx Corp. notably contributed $2.3 million to support the construction of the facility, and ongoing support from donors and volunteers ensures families can stay at no cost.

The facility hosts fundraising events such as the annual gala, which has raised over $1 million annually to support its mission.

It also relies on community support initiatives like the "Fill the Pantry" program, encouraging donations of food and household items to stock shared pantries and enhance family comfort during their stay.

Impact

By offering a home-like environment and a range of supportive services, FedExFamilyHouse plays a crucial role in alleviating the stress and financial burden for families during their children's medical treatments.

This support allows families to focus on what matters most—the health and well-being of their children.

Locations

• Memphis, TN, USA – direct proximity to Le Bonheur Children's Hospital at 918 Poplar Avenue