City of Amarillo Texas

The City of Amarillo, Texas, serves as the local government for Amarillo, the largest city in the Texas Panhandle. As a municipal corporation, it is responsible for providing a wide array of services to its residents. These efforts ensure the community's well-being, safety, and development.

City Services and Departments

Amarillo's city government encompasses numerous departments, each dedicated to specific aspects of urban management:

• Public Safety: Includes the Fire Department, Police Department, and Emergency Communications Center, all working collaboratively to maintain public safety and respond effectively to emergencies.
• Public Works: Responsible for infrastructure maintenance, overseeing street repairs, water utilities, and solid waste collection to ensure the city's physical systems operate smoothly.
• Parks and Recreation: Manages public parks, recreational facilities, and community programs to enhance the quality of life through leisure and fitness opportunities.
• Environmental Health: Focuses on public health by handling inspections, permits, and initiatives to maintain a clean and healthy environment.
• Building Safety: Oversees construction and renovation projects to ensure compliance with building codes and safety standards.

Recent Initiatives

In August 2023, the City of Amarillo introduced PayAMA, a new online payment portal designed to streamline utility bill payments. This platform offers secure, paperless transactions, including options for digital wallets, autopay, and pay-by-text, enhancing customer service and convenience.

Additionally, in April 2025, the Environmental Health Department upgraded its software system to improve public online services such as applications, renewals, and inspections. The new digital platform, launched on April 28, 2025, aims to provide more efficient and user-friendly services to the community.

Transportation Services

Amarillo City Transit (ACT) is the primary provider of mass transportation in the city, operating 13 bus routes daily. Established in 1966, ACT serves both Potter and Randall counties, facilitating mobility for residents and visitors.

In February 2024, the city opened a new Multimodal Transfer Station west of downtown. This facility enhances connectivity for local buses and Greyhound services.

Community Engagement

The city actively engages with its diverse community through various programs and services. The Amarillo Independent School District collaborates with local organizations to provide basic needs assistance, including food, clothing, and household items, to families in need.

Cultural and Recreational Facilities

Amarillo offers a range of cultural and recreational facilities, such as the Amarillo Botanical Gardens. The gardens span 4.4 acres and include the Mary E. Bivins Tropical Conservatory.

Located in Medical Center Park, the gardens provide residents and visitors with a serene environment to enjoy nature and horticulture.

City Hall Relocation

In early 2025, the City of Amarillo began transitioning to a new city hall located at 623 S. Johnson. Departments such as Utility Billing and Vital Statistics were among the first to move.

A grand opening for the public was scheduled for February 25, 2025.

Locations

• Amarillo, TX, USA (latitude: 35.2219971, longitude: -101.8312969)
• Amarillo, TX, US (latitude: 35.2308502, longitude: -101.8250885)
• Amarillo, TX, USA (latitude: 35.2055016, longitude: -101.8412323)

Conclusion

The City of Amarillo, Texas, is dedicated to providing comprehensive services and fostering a vibrant community through its various departments and initiatives.

By continually enhancing its offerings and engaging with residents, Amarillo strives to maintain a high quality of life for all who live and work within its boundaries.