Canon Business Process Services, Inc.

Canon Business Process Services, Inc. (Canon) is a leading provider of business process outsourcing (BPO) solutions, specializing in enhancing operational efficiency and supporting digital transformation initiatives for organizations across various industries.

As a wholly owned subsidiary of Canon U.S.A., Inc., Canon leverages its extensive experience and innovative technologies to deliver comprehensive services that address the evolving needs of modern businesses.

Core Services and Solutions

Canon offers a diverse range of services designed to optimize business operations:

• Business Process Outsourcing (BPO): Canon provides end-to-end outsourcing solutions, including accounts payable services, document imaging, records and information management, print, mail, office services, eDiscovery, and litigation support.
• Digital Transformation and Intelligent Automation: By integrating advanced technologies such as robotic process automation (RPA) and artificial intelligence (AI), Canon helps clients automate workflows, leading to cost savings, increased efficiency, and improved operational agility.
• Workforce and Workplace Services: Canon offers workforce optimization strategies and workplace management services to enhance employee productivity and satisfaction, contributing to a more engaged and efficient workforce.

Global Presence and Locations

Canon operates numerous Business Processing Centers (BPCs) across the United States and internationally, providing clients with flexible, reliable, and scalable service delivery models.

These centers support critical business functions such as invoice and claims processing, document scanning, and electronic discovery services.

• Chicago, IL, USA
• Philadelphia, PA, USA
• Upper Darby, PA, USA
• New York, NY, USA
• NYC, NY, USA
• San Francisco, CA, USA
• Los Angeles, CA, USA
• Pasadena, CA, USA
• Austin, TX, USA
• Fort Wayne, IN, USA
• Tempe, AZ, USA

Recognition and Industry Leadership

Canon's commitment to excellence has been recognized by industry organizations:

• The International Association of Outsourcing Professionals (IAOP) has named Canon to the Global Outsourcing 100 list for 19 consecutive years, highlighting its leadership in the outsourcing sector.
• Canon's innovative approach and operational excellence have earned it a spot among CIO Bulletin's "Top 10 Service Providers 2025," underscoring its role in driving digital transformation and intelligent automation services.

Commitment to Innovation and Sustainability

Canon continues to invest in research and development, with a 2023 annual R&D budget of $2.1 billion and 2,890 U.S. patents granted in the same year.

The company is also dedicated to sustainability, implementing initiatives such as the "Action For Green" program, which focuses on resource conservation, energy efficiency, and the elimination of hazardous substances in its products and services.

Contact Information

Canon's headquarters are located at 261 Madison Avenue, 3rd Floor, New York, NY 10016, U.S.A.