Cainiao Group

Cainiao Group, established in 2013 by Alibaba Group and its partners, has rapidly become a global leader in e-commerce logistics. With headquarters in Hangzhou, China, Cainiao has built an extensive logistics network spanning over 200 countries and regions, facilitating efficient and rapid delivery services worldwide.

The company's mission is to "make it easy to do business anywhere," aiming to transform the logistics industry and enable a seamless e-commerce experience globally. Cainiao's vision includes achieving delivery within 24 hours in China and 72 hours worldwide.

Core Services

• Global Express Delivery: Cross-border express delivery solutions for timely and reliable international e-commerce shipping.
• Global Supply Chain Services: End-to-end supply chain management, optimizing logistics from warehousing to last-mile delivery.
• Integrated Logistics Technology: Cutting-edge logistics innovations such as smart warehousing and automated delivery systems to enhance operational efficiency.

In China, Cainiao serves as a leading e-commerce supply chain solution provider, helping brands and merchants manage complex omnichannel supply chain challenges. It is also the largest reverse logistics solution provider in the country, offering industry-leading reverse logistics products.

Global Operations and Technology

Cainiao operates logistics facilities in strategic locations worldwide, serving more than 200 countries and regions. Its technology DNA is embedded in every aspect of its logistics network.

Through its "Cainiao Post" solution, the company has established the largest digital "pick up, drop off" network globally.

Commitment to ESG

The company prioritizes environmental, social, and governance (ESG) efforts across the logistics value chain. Key focus areas include:

• Green logistics initiatives
• Enhancing customer experience
• Community service projects
• Emergency logistics support
• Providing high-quality employment opportunities

Locations

In the United States, Cainiao has established offices in:

• Santa Monica, CA, USA
• Pasadena, CA, USA

These strategic points enhance the company's logistics operations and support growing demand for efficient e-commerce logistics in North America.

Future Outlook

Cainiao Group is dedicated to delivering faster, more cost-effective, and environmentally responsible services globally. The company continues to innovate, adapting to the evolving needs of the global e-commerce landscape and serving merchants and consumers worldwide.