Aircall

Aircall is a cloud-based call center and phone system designed to streamline business communications.

Founded in 2014, the company has grown to serve over 20,000 businesses worldwide, offering a platform that integrates voice, SMS, WhatsApp, and social media channels into a single interface.

Key Features

The platform's key features include auto-attendants, call routing, contact center management, advanced analytics, and seamless integrations with popular CRM and helpdesk tools such as Salesforce, Zendesk, and Slack.

These capabilities enable businesses to set up professional phone systems quickly, manage calls and contacts efficiently, and analyze call data to improve performance.

Product Benefits

Aircall's cloud-based solution eliminates the need for complex hardware installations, making it suitable for businesses of all sizes, from small teams to large enterprises.

The platform is designed to be accessible, transparent, and collaborative, allowing for easy management of phone systems across distributed teams.

Financial Milestones

As of 2024, Aircall has achieved significant milestones, including reaching over $100 million in Annual Recurring Revenue (ARR) and a valuation exceeding $1 billion.

The company's growth has been fueled by increasing demand for cloud-based communication solutions, particularly as businesses adapt to remote and hybrid work environments.

Locations

Aircall has a global presence with offices in:

• New York
• Paris
• Sydney
• Madrid
• Berlin
• London
• San Francisco
• Mexico City
• Bellevue

Its San Francisco office is located at 599 2nd St, San Francisco, CA 94107, United States.

Summary

Overall, Aircall offers a comprehensive, cloud-based communication platform that empowers businesses to manage customer interactions effectively, integrate seamlessly with existing tools, and scale operations to meet evolving needs.