Cocktail Server Job Description
Cocktail Servers are essential to creating a lively and enjoyable atmosphere in bars, lounges and restaurants. They are responsible for taking drink orders, delivering beverages and ensuring guests have a seamless experience. A great Cocktail Server is personable, efficient and knowledgeable about different cocktails and beverages.
Cocktail Server Job Description Template
Download this customizable template in PDF or DOC format to streamline your hiring process.
Cocktail Server Job Overview
We are seeking a friendly and energetic Cocktail Server to join our team. The ideal candidate will have excellent customer service skills, a strong knowledge of cocktails and beverages and the ability to multitask in a fast-paced environment. As a Cocktail Server, you will take drink orders, serve beverages promptly and provide an outstanding guest experience.
Cocktail Server Duties and Responsibilities
- Greet guests warmly and take drink orders
- Provide recommendations based on guest preferences
- Serve cocktails, beer, wine and non-alcoholic beverages in a timely manner
- Ensure drink orders are accurate and meet quality standards
- Handle cash and card transactions efficiently
- Maintain cleanliness and organization of the service area
- Check identification to verify the legal drinking age
- Address guest concerns and resolve issues promptly
- Work closely with Bartenders and other staff to ensure smooth service
- Follow all health and safety regulations
Cocktail Server Experience and Age Requirements
- Must be at least 18 or 21 years old (depending on local alcohol service laws)
- Previous experience in a restaurant, bar or hospitality setting preferred
- Experience with POS systems and handling cash transactions is a plus
- Knowledge of popular cocktails and beverage pairings
Cocktail Server Skills and Abilities
- Strong customer service and communication skills
- Ability to multitask and work in a fast-paced environment
- Friendly and outgoing personality
- Attention to detail and accuracy in taking and delivering orders
- Ability to stand and walk for extended periods
- Team player with a positive attitude
Cocktail Server Education and Qualifications
- Food handler’s certification may be required depending on location
- High school diploma or equivalent preferred
- Alcohol service certification (such as TIPS or ServSafe) may be required
How To Write a Cocktail Server Job Description
Writing a compelling Cocktail Server job description requires outlining the key responsibilities, skills and qualifications necessary for the role. Here’s how to structure it effectively.
Job Overview
Begin with a brief introduction to the role, describing what the business is looking for in a Cocktail Server. Highlight the importance of customer service and efficiency in ensuring a positive guest experience.
Duties and Responsibilities
List the essential tasks a Cocktail Server will perform. These should include taking and delivering drink orders, handling transactions, maintaining cleanliness and working with Bartenders and other staff to ensure smooth operations.
Experience and Age Requirements
Specify the minimum age required to serve alcohol in your location, as well as any preferred prior experience. Highlight any experience in hospitality or food service that would be beneficial.
Skills and Abilities
Include a mix of soft and hard skills such as customer service, multitasking, attention to detail and teamwork. This helps employers attract candidates who fit the role’s demands.
Education and Qualifications
Mention any necessary certifications, such as alcohol service training, that may be required by local laws. If a high school diploma or equivalent is preferred, state that clearly.
Cocktail Server Job Description FAQs
A Cocktail Server takes and serves drink orders, provides recommendations, handles transactions and ensures guests have a great experience in a bar or restaurant setting.
Key skills include excellent customer service, multitasking, strong communication, knowledge of beverages and the ability to work in a fast-paced environment.
The minimum age varies by location but is typically either 18 or 21, depending on local alcohol service laws.
While bartending experience is not required, knowledge of cocktails and alcoholic beverages is beneficial. Some establishments may provide on-the-job training.
Some locations require alcohol service certifications like TIPS or ServSafe. Employers may also require a food handler’s permit.