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Valet Job Description: 2024 Updated Template

A customer hands his vehicle keys to a valet​.

A valet, also known as a parking attendant, is in charge of greeting customers, parking and retrieving their cars, helping them with luggage, and providing recommendations about the facility and other places of interest.

A customer hands his vehicle keys to a valet​.

From having a good memory and excellent vision to handling small and large vehicles in narrow spaces, the role of the valet has its own specifics.

Whether you are a job applicant considering a job as a valet or an employer looking to learn more about the valet role in your business, you’ve come to the right place!

We’ll explain what being a valet looks like—from a valet job description to educational and training requirements, salary range and interview questions. Explore how much you can make as a valet in hospitality hubs like New York, Miami, Los Angeles and Chicago.

Valet Job Description

Serving as the first and last point of contact with guests in full-service hotels, restaurants, stores, sports arenas and other high-end establishments, a valet adds to a smooth and efficient guest experience.

With opportunities for growth and advancement, a valet job can be the start of a fulfilling career.

Provided for free or for a fee, valet services help to set upscale venues apart from their competitors.

valet job stat


Valet Responsibilities

Depending on the type of establishment, the responsibilities of a valet include:

  • Directing traffic in the parking lot as guests are coming and leaving and providing them with instructions about the place where they can locate their vehicles
  • Helping guests out of the car and assisting them with luggage or heavy items
  • Parking guests’ cars in the designated parking area
  • Returning the cars as guests leave
  • Operating guest vehicles safely and securely
  • Making sure the keys are either returned to the owner or labeled and stored safely
  • Responding to inquiries from guests about nearby attractions, establishment features and amenities or additional services
  • Ensuring that the parking area is clean and safe
  • Working with other team members to coordinate luggage delivery and vehicle retrieval, as well as to report incidents or emergency situations
  • Sorting and filing the documents related to the guests’ vehicles and the establishment’s daily business
  • On some occasions, handling basic maintenance tasks, including tire or oil change, flat tire change or tire pressure checks

Valet Training & Education

Most hotels and restaurants require a valet to have a high school degree or GED equivalent.

Usually, no additional education is required, but a valet operation certificate and previous experience may be considered a plus.

Skills & Qualifications Needed to Become a Valet

Becoming a valet requires a specific set of skills and qualifications that ensure both handling vehicles with ease and providing top-notch customer service from the get-go.

Although the skills and qualifications needed to become a valet may vary from one facility to another, they typically include:

  • A clean driver’s license
  • In some companies, a valid personal car insurance
  • Ability to handle various car types, from a small sports car to a large SUV, with both standard and automatic transmissions
  • Excellent driving skills that allow maneuvering a vehicle in tight spaces
  • Excellent vision and eye-hand coordination
  • Good memory to remember where a car is parked and identify it among many other vehicles
  • Ability to follow grooming standards and maintain a neat appearance
  • Excellent communication skills
  • Ability to work in a fast-paced environment
  • Punctuality and reliability
  • Ability to stay organized and focused
  • Attention to detail
  • Ability to prioritize the needs of the customer
  • Ability to pay attention to several customers simultaneously
  • Ability to stand for long hours
  • Ability to work weekends and holidays
  • Ability to work in various weather conditions
  • Ability to work with private and sensitive information
  • Accountability and personal integrity
  • Strong work ethic

What is the key factor you would consider when evaluating a valet job offer?

Related Valet Career Advice:

Related: How To Write a Job Description

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