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Certified Pharmacy Technician Job Description – Updated

Certified Pharmacy Technician Job Description – Updated

A certified pharmacy technician is a vital member of the healthcare team, primarily working under the direction of a licensed pharmacist to assist in the dispensing of medication and healthcare advice. This position requires meticulous attention to detail, a deep understanding of pharmaceutical terms and practices, as well as strong customer service skills.

What Does a Certified Pharmacy Technician Do?

The core responsibilities of a certified pharmacy technician include assisting pharmacists in filling prescriptions, managing customer service interactions, and maintaining detailed records of medications and prescriptions. Daily tasks might involve measuring, packaging, and labeling prescription medications, processing insurance claims, and stocking pharmacological inventory.

Apart from these, certified pharmacy technicians also play a critical role in maintaining a clean and organized pharmacy environment. They often participate in taking inventory, removing outdated products, and ensuring compliance with various health and safety regulations and standards. In some settings, certified technicians might also assist with administering vaccinations or managing point-of-sale operations.

How to Write A Job Description for A Certified Pharmacy Technician

When crafting a job description for a certified pharmacy technician, it is crucial to outline the specific qualifications, responsibilities, and skills required for the position to attract qualified candidates. Here are some key components to consider adding to your job description:

  • Job Title: Clearly state the job title as “Certified Pharmacy Technician” to immediately inform potential candidates about the nature of the job.
  • Job Summary: Begin with a brief overview of what the role entails, and what makes it crucial for your facility. Highlight the impact this role has on your operations to allure the right candidates.
  • Core Responsibilities: List all major duties and tasks expected to be performed. Be specific about the daily operations they must manage and any special projects they may participate in.
  • Qualifications: Specify the necessary certifications, such as a Pharmacy Technician Certification Board (PTCB) certification, along with any required experience or educational background. Include required skills like attention to detail, communication skills, and a strong understanding of medical terminology.
  • Working Environment Description: Describe the environment in which the candidate will be working. Is it a busy retail pharmacy or a private hospital pharmacy? This helps potential applicants gauge if they can thrive in the workplace culture.
  • Employment Type and Benefits: Detail whether the position is full-time, part-time, or temporary. Mention any benefits associated with the role like health insurance, pension plans, or professional development opportunities.
  • Application Process: Give clear instructions on how to apply for the role and any deadlines associated with the application process.

Job Description Template Example for Certified Pharmacy Technician

Title: Certified Pharmacy Technician

Job Summary: We are seeking a dedicated and punctual Certified Pharmacy Technician to join our dynamic team at [Pharmacy Name]. You will assist in the preparation, dispensing, and proper documentation of medications in compliance with state regulations and company policies. This is an excellent opportunity to advance your career while contributing to the health and well-being of our community.

Core Responsibilities:

  • Assist pharmacists in prescription dispensation, ensuring proper labeling and dosage.
  • Process insurance claims and liaise with healthcare providers to clarify prescriptions.
  • Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations.
  • Stock and manage inventory, including placing orders and removing expired drugs.
  • Provide excellent customer service, addressing customer issues and queries promptly.


  • Current PTCB certification required.
  • Proven experience as a pharmacy technician.
  • Excellent communication and organizational skills.
  • Deep knowledge of drug dosage measurements, as well as health and safety regulations.
  • Ability to work both independently and in team settings.
  • High school diploma or equivalent; further education in Pharmacy or relevant field is an advantage.

Working Environment: This position is located in a fast-paced retail pharmacy setting that requires a commitment to customer service excellence and precision in all tasks.

Employment Type: Full-Time

Benefits: Competitive salary, healthcare coverage, paid time off, employee discount program, and continuous professional development.

Application Process: Please submit your resume and a cover letter outlining your suitability for the role to our careers portal by [Insert Deadline Date]. Only shortlisted candidates will be contacted.

Writing an effective job description for a certified pharmacy technician helps to ensure that your pharmacy attracts and retains the best candidates. This, in turn, contributes to the efficient and safe service to your customers and the community.