Welcome Desk Manager (Front Desk Manager)

W Hotels, known for its flagship location at W New York - Union Square, 201 Park Avenue South, New York, New York, United States, 10003, is seeking a Front Office Manager to assist in administering front office functions and supervising staff on a daily basis. The position involves overseeing Bell/Door Staff, Switchboard, and Guest Services/Front Desk to ensure efficient check-in and check-out processes, guest and employee satisfaction, and maximize departmental financial performance.