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The Paradies Shops

Vino Volo Associate

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $22.00
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Benefits

medical benefits
Company Paid Time Off
premium pay for worked holidays
401K Program
Online learning system
associate recognition programs
merchandise and dining discounts

Job Description

Paradies Lagardère is a distinguished, award-winning airport concessionaire recognized for its innovation and commitment to excellence within the retail and dining sectors. The company operates in one of the most dynamic and fast-paced environments — airports — where it serves a diverse and global clientele. As a leader in the airport concessions industry, Paradies Lagardère offers a wide array of retail and food & beverage concepts that have garnered loyal customers and repeat visits year after year. Their dedication to creating memorable travel experiences extends beyond business to fostering a dynamic, inclusive workplace culture that values teamwork, career growth, and... Show More

Job Requirements

  • High school diploma or equivalent
  • ability to communicate effectively
  • willingness to work flexible hours including holidays
  • ability to stand and move throughout shift
  • ability to handle cash and operate point of sale system
  • maintain responsible alcohol service certification
  • basic math skills
  • reliable and punctual
  • commitment to safety and customer service standards

Job Qualifications

  • High school diploma or equivalent
  • previous customer service experience preferred
  • knowledge of wine or willingness to learn wine profiles and sales techniques
  • ability to work in a fast-paced environment
  • strong communication and interpersonal skills
  • ability to maintain professionalism and positive attitude with guests and team
  • familiarity with point of sale systems
  • ability to follow safety and health protocols
  • valid adult beverage certification or ability to obtain

Job Duties

  • Warmly greet, acknowledge, and take guests drink and food orders
  • provide information about menu items and look for opportunities for additional sales
  • engage guests in a friendly and professional manner
  • create a lasting first and last impression
  • be responsible for wine knowledge including flavor profiles, talking points, and pricing guidelines
  • process all point of sale transactions quickly and efficiently
  • build guest loyalty and enhance selling skills through training materials
  • work with fellow employees and management to ensure guests have the best experience
  • maintain a clean and organized work environment
  • support other bar areas as requested including seating customers, answering telephones, stocking, cleanup, and documentation
  • respond appropriately to guest concerns
  • maintain current adult beverage certification and ensure responsible alcohol service

Job Qualifications

Experience

No experience required

Job Location