Job Overview
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Retirement plan with 401(k) and company match
Paid Time Off
employee pet discount
supportive work environment
Job Description
Rea Road Animal Hospital is a well-established veterinary care provider based in Charlotte and Ballantyne, North Carolina, that has been serving the community since 1999. The hospital is led by Dr. Blair Smith and is known for offering a comprehensive range of veterinary services. These services include general wellness care, advanced procedures such as laser therapy and ACL repair, and a strong commitment to the emotional and physical well-being of pets. As a Fear Free Certified hospital, Rea Road Animal Hospital prioritizes creating a stress-free environment for all animals by utilizing gentle handling and positive reinforcement techniques. The hospital's core... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience as a veterinary receptionist
- Ability to communicate effectively with clients and team members
- Comfortable working in a fast-paced environment
- Basic knowledge of veterinary terminology and animal handling
- Ability to multitask and stay organized
- Availability to work four 10-hour shifts Monday through Friday and every third Saturday
- Compassion for animals and commitment to providing excellent customer service
Job Qualifications
- Previous experience as a veterinary receptionist
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
Job Duties
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests
- Make outbound calls for appointment reminders and follow-ups
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior
- Assist veterinarians and vet techs during examinations, treatments, and surgeries
- Handle and restrain animals safely and compassionately
- Prepare examination rooms and surgical areas by cleaning and sterilizing equipment and surfaces
- Perform basic laboratory tests, such as collecting blood, urine, and stool samples
- Administer medications and vaccinations under the supervision of a veterinarian
- Feed, bathe, and exercise animals as needed
- Maintain accurate medical records
- Communicate with pet owners about their pets' care, treatment plans, and follow-up visits
- Clean and maintain the clinic, including stocking supplies and ensuring a safe and sanitary environment
Job Location
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