Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $18.00
Benefits
Equal Employment Opportunity Employer
opportunities for professional growth
Dynamic and inclusive work environment
Training and development programs
guest-focused service culture
Job Description
BHC is a renowned hospitality company dedicated to delivering exceptional guest experiences across its diverse portfolio of properties. Known for its commitment to excellence and guest satisfaction, BHC prides itself on maintaining high service standards and fostering a welcoming environment for both guests and team members. As a leading employer in the hospitality industry, BHC offers various opportunities for growth and development in dynamic and customer-focused settings. The company emphasizes inclusivity, professional growth, and operational excellence while ensuring compliance with equal employment opportunity principles.
This role of Valet is essential in supporting the smooth operation of the hotel's par... Show More
This role of Valet is essential in supporting the smooth operation of the hotel's par... Show More
Job Requirements
- Must be able to lift equipment, supplies, etc. of at least 30 pounds
- must be able to resolve problems, handle conflict, and make effective decisions under pressure
- the role may require extended periods of time on your feet, especially during peak hotel hours or events
- clear vision is important for reading reports, analyzing data, and overseeing concierge activities
- good hearing is necessary for effective communication with colleagues, guests, and stakeholders
Job Qualifications
- Strong customer service skills, guest relationship experience
- knowledge of front and back-of-house operations
- fluent and professional communication, both written and verbal
- works well under pressure, multitasking, and team player
- extreme attention to detail in all areas, organizational skills, and thinks strategically
Job Duties
- Ensures the valet ramp is always properly covered by a team member and never left unattended
- works at the busiest time, including evenings, weekends, and holidays, while properly leading the team
- understands what objectives are important to the hotel and ensures the entire team is focused on exceeding expectations
- treats guests, team members, and third-party vendors with courtesy, respect, and dignity
- practices preventative safety procedures daily
- immediately report all claims, accidents, and incidents to People and Culture and Security, while handling appropriately, with urgency, care, and concern
- must maintain stability, dependability, and professionalism when faced with changing, stressful, and challenging situations
- manages uniform and ticket inventory and ensures always prepared and stocked
- performs other duties as assigned for the operation
Job Location
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