STARBUCKS/BARISTA

Lexington, KY, USA|Onsite

Job Overview

Employment Type

Part-time

Benefits

healthcare coverage including medical, dental, vision and prescription plans

Flexible scheduling in full- and part-time roles

Paid time off including holiday and sick pay based on eligibility and length of service

employee assistance program with free counseling

confidential financial tools and coaching with Goldman Sachs Ayco

Associate discounts on food, travel, technology and more

Up to $21,000 in tuition reimbursement through Continuing Education program

Job Description

Kroger is America’s largest grocery retailer, tracing its roots back over a century from a humble Cincinnati grocery store to now operating nearly 2,800 stores across 35 states under 28 different banners. As a leader in the grocery industry, Kroger is committed to bringing diverse teams with a passion for food and people together, united by the company’s mission to feed the human spirit. Beyond just groceries, Kroger prides itself on fostering innovation to create exceptional experiences for its customers, communities, and associates alike, with food at the heart of its operations. The company’s culture emphasizes respect, honesty, integrity, diversity,... Show More

Job Requirements

Minimum excellent customer service skills
Previous comparable experience desired
Ability to work cooperatively in high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Qualifications

Excellent customer service skills
Any previous comparable experience
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Ability to work cooperatively in a high paced and sometimes stressful environment
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

Job Duties

Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
Collaborate with associates and promote teamwork to help achieve company/store goals
Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment
Tender transactions using company best practices
Offer product samples to help customers discover new items or products for which they inquire about
Inform customers of coffee shop specials
Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
Recommend coffee shop items to customers to ensure they get the products they want and need
Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
Prepare, package, label and inventory ingredients in merchandise
Check product quality to ensure freshness
review "sell by" dates and take appropriate action
Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
Label, stock and inventory department merchandise
Report product ordering/shipping discrepancies to the department manager
Stay current with present, future, seasonal and special ads
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
Adhere to all food safety regulations and guidelines
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
Notify management of customer or employee accidents
report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
Ability to work cooperatively in high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Location

You may be also interested in: