Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Benefits
401(k)
Employee Discounts
Opportunity for advancement
Competitive Pay and Incentive programs
Generous service and product discounts
Paid training through The Woodhouse Way program
Work in a new state-of-the-art facility
Job Description
The Woodhouse Spa is a prestigious and highly regarded day spa, recognized nationally for its commitment to excellence and self-care. Founded in 2001, Woodhouse has grown to become a premier spa franchise with over 85 locations across the United States. The brand is synonymous with affordable luxury, offering guests a holistic wellness experience through a wide range of signature services such as massages, facials, body treatments, and rituals. Each spa is designed to provide a serene and welcoming environment where guests can relax and rejuvenate in a state-of-the-art facility. The company values its team members deeply, fostering a culture that... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer-facing role preferred
- Strong communication skills
- Ability to maintain professionalism and discretion
- Availability to work flexible hours including weekends
- Enthusiastic and positive attitude
- Commitment to delivering excellent guest experiences
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Strong interpersonal and communication skills
- Ability to multitask in a fast-paced environment
- Passion for wellness and luxury service
- Friendly and approachable demeanor
- Ability to work well within a team
Job Duties
- Provide personal attention from the moment the guest enters the spa
- Educate guests on the Woodhouse experience including a warm welcome and introduction to amenities
- Answer the phone cheerfully and efficiently
- Serve as a brand ambassador by maintaining a clean, safe, and inviting environment
- Remember special guest preferences such as favorite drinks and important dates
- Support the leadership team by ensuring smooth daily operations
- Maintain the ambiance with appropriate lighting, music, and scent
Job Location
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