Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life Insurance/AD
Disability insurance
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Paid Time Off
Job Description
TouchPoint Support Services is a dedicated hospitality provider specializing in foodservice at Ascension Health hospitals across the United States. Our mission is more than just serving meals; we set the stage for healing through exceptional service, clean and welcoming facilities, and nutritious, well-prepared food that supports patient recovery and comfort. We pride ourselves on being part of an organization that values diversity of thought and inclusion, operating with heart and passion to serve patients, their families, and visitors, making a meaningful impact on the health of the poor and vulnerable populations we serve. TouchPoint embodies a culture of teamwork, fun,... Show More
Job Requirements
- High school diploma or equivalent
- Prior supervisor cook experience in a restaurant or hospital environment preferred
- Ability to work full-time including weekends, holidays, mornings and evenings
- Strong organizational and multitasking skills
- Compliance with food safety and sanitation regulations
- Ability to lift and carry heavy items
- Willingness to adhere to company policies and drug-free workplace standards
Job Qualifications
- High school diploma or equivalent
- Prior supervisor cook experience in a restaurant or hospital environment preferred
- Knowledge of food preparation and safety standards
- Strong leadership and interpersonal skills
- Ability to work effectively in a fast-paced, team-oriented environment
- Excellent communication and customer service skills
- Basic understanding of inventory management and food cost control
Job Duties
- Cooks and prepares food following approved recipes and production standards
- Ensures all deadlines are met based on production orders
- Supervises hourly food service associates including interviewing, scheduling, payroll, training, counseling, participating in reviews and recommending disciplinary action as appropriate
- Stores food in designated areas following all corporate, state and federal food safety and sanitation procedures
- Ensures proper food handling, presentation, portion control and maintenance of appropriate serving temperatures
- Maintains sanitation of equipment, supplies and utensils and cleans workstation thoroughly
- Keeps display equipment clean and free of debris during meal service to comply with sanitation, safety, production and merchandising requirements
- Interacts with customers to resolve complaints and relays relevant information directly to supervisor
- Demonstrates complete understanding of daily menu items and accurately explains them to associates and customers
- Monitors inventory and deliveries of product and supplies, tracks product production, consumption and waste and informs supervisor when supplies or product are low
- Performs other duties as assigned
Job Location
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