Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Operations excellence
Training & development
Personal & career growth
Medical insurance
Dental Insurance
recognition programs
competitive compensation

Job Description

Checkers is a renowned Quick Service Restaurant (QSR) franchise that has established itself as a leader in the fast food industry by consistently delivering excellent service and quality food to guests. Known for its vibrant and energetic work environment, Checkers aims to make a positive difference in people’s lives by serving both its teams and guests with dedication and integrity. The company believes in providing a dynamic workplace where employees can grow personally and professionally. Checkers operates multiple outlets across various locations, making it a significant player in the fast food market. As a franchise, it values consistency in operations, quality, and customer satisfaction, which contribute to its strong brand reputation and customer loyalty.

The role of Shift Manager at Checkers is a pivotal position within the restaurant’s management team. This position involves assisting the General Manager in overseeing daily operations to ensure the restaurant runs smoothly during shifts. Shift Managers play a key role in achieving sales and profit goals by promoting guest satisfaction and managing all facets of restaurant functionality. They lead by example, ensuring company policies and procedures are strictly followed while fostering a positive, safe, clean, and engaging environment for both employees and guests. Shift Managers are expected to train team members on operational standards and guest service protocols, supporting the General Manager by escalating any concerns or recommendations related to staff or guests. This leadership role requires maintaining high energy levels to keep pace with the fast-moving restaurant setting and committing to the company’s core values of integrity, service, excellence, and bold growth.

Working at Checkers, particularly as a Shift Manager, offers numerous opportunities for career advancement and personal development. The company invests heavily in training programs, so all team members and leaders receive the knowledge and skills necessary to excel in their roles. Employees are part of a team that values operations excellence and delivers the best possible experience to guests, which makes this role rewarding and impactful. Compensation is competitive, with a unique benefit where employees are paid promptly, enhancing financial security. Additionally, Checkers provides comprehensive benefits including medical and dental plans, recognition programs with bonuses, and ongoing opportunities for career growth. This combination of a supportive work environment, career progression pathways, and robust benefits makes Checkers an appealing employer within the fast food industry. Shift Managers contribute directly to the restaurant’s success and get recognized for their efforts, playing an essential role in making Checkers the first choice for guests and employees alike.

Job Requirements

  • 1-2 years restaurant management experience, preferably in quick service restaurants (QSR)
  • Basic math skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with fast-paced environment
  • Commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Qualifications

  • 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
  • Basic math skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with fast-paced environment
  • Commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Duties

  • Building sales and profits by promoting guest satisfaction and managing restaurant operations
  • Escalating any concerns or recommendations with the restaurant, employees or guests to the General Manager
  • Ensuring policy and procedures are being followed on shifts
  • Training team members on company operations, policies and procedures and guest service
  • Identifying and responding to complaints and policy and procedures violations
  • Helping ensure the restaurant is a safe, clean and fun environment for our employees and guests

Job Criteria

Experience

Mid Level (3-7 years)


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