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Job Overview
Employment Type
Hourly
Work Schedule
Flexible
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401k
Life insurance
Disability insurance
Employee assistance program
Employee Discounts
Job Description
Black Rifle Coffee Company is a veteran-founded business dedicated to serving premium, fresh-roasted coffee to people who deeply appreciate America. Founded by veterans, the company embodies a culture of integrity, love, innovation, and radical transparency. At Black Rifle Coffee Company, coffee is not just a product; it is a passion and a mission. The company supports veteran and first responder communities through its business practices and commitment to giving back. Black Rifle Coffee Company is more than a coffee brand; it represents a lifestyle and a set of values tied closely to patriotism, community, and quality service. With a love... Show More
Job Requirements
- 3+ years experience in QSR, customer service, retail, or hospitality environment
- 2+ years of retail supervisory experience preferred
- ability to lead and motivate a team
- excellent customer service skills
- ability to multitask and prioritize work in a fast-paced environment
- experience with cash handling and safety and security
- competency in written and verbal communication
- basic computer skills
- ability to work a flexible schedule including early mornings, nights, weekends, and holidays
Job Qualifications
- 3+ years experience in QSR, customer service, retail, or hospitality environment
- 2+ years of retail supervisory experience preferred
- excellent customer service skills
- ability to lead and motivate a team
- ability to multitask and prioritize work in a fast-paced environment
- experience with cash handling and safety and security
- demonstrated track record of coaching and developing others
- competency in written and verbal communication
- basic computer skills
- ability to work a flexible schedule including early mornings, nights, weekends, and holidays
Job Duties
- Delivers exceptional customer service
- executes store operations during scheduled shifts
- organizes opening and closing duties as assigned
- provides clear, specific, and timely coaching and feedback to associates
- proactively responds to customer and store needs and escalates feedback to management
- prepares quality beverages and food products according to company standards
- follows health, safety, and sanitation guidelines
- responsible for scheduling and covering breaks and meals of floor staff
- assists with other duties as directed by General Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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