Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
long-term disability
Accident
Critical Illness
Company paid life insurance
employee dining discount
401(k) with Company Match
Paid Time Off
family meals
Referral Bonus
Job Description
Dickie Brennan & Co. Family of Restaurants is a prominent and respected establishment in the New Orleans culinary scene, known for its dedication to preserving and celebrating the rich history of Louisiana cuisine through locally inspired and nationally recognized dishes. Established in 1991, the company includes several celebrated venues such as Dickie Brennan's Steakhouse, Bourbon House, Tableau in the French Quarter, Acorn Cafe in City Park, The Commissary Kitchen + Market in the Garden District, the historic Pascal's Manale in Uptown New Orleans, the Audubon Clubhouse in Audubon Park, and The Josephine, a newly renovated event venue housed in a... Show More
Job Requirements
- High school graduate or equivalent
- Experience in a fine-dining or high-volume restaurant preferred
- Must possess basic math skills and have the ability to handle money and give correct change
- Ability to converse, read and write in English with excellent verbal, interpersonal and written communication skills
- Able to communicate clearly, concisely and accurately in a positive, upbeat and enthusiastic way
- Ability to establish and maintain effective interactions/relationships with management, coworkers and guests while maintaining an outgoing, friendly and approachable attitude
- Work efficiently with minimal supervision and complete required tasks within set schedules and deadlines
- Strong organizational, multi-tasking, time management, follow-up and analytical skills with attention to detail and accuracy
- Ability to work in a team-oriented, fast-paced environment with a customer service orientation
- Be flexible and eager to learn new things
- Maintain a strong professional presence and present a well-groomed appearance
- Must be able to maneuver in an office, through restaurants/bars and at outside functions
- Must be able to sit or stand for extended periods of time, bend, stoop, reach, kneel, crouch, twist, lift, push, pull and grip items when necessary
- May occasionally lift up to 30 pounds
- push, pull or move items weighing up to 50 pounds
- Manual dexterity is essential
- Must be able to work varied hours/days, including evenings, weekends and holidays, in accordance with restaurant operations and adhere to the attendance requirements of the company
- Must adhere to the established appearance, hygiene, and dress code guidelines
- Ability to adhere to and comply with all rules and regulations of the company
Job Qualifications
- High school graduate or equivalent
- Experience in a fine-dining or high-volume restaurant preferred
- Must possess basic math skills and have the ability to handle money and give correct change
- Ability to converse, read and write in English with excellent verbal, interpersonal and written communication skills
- Able to communicate clearly, concisely and accurately in a positive, upbeat and enthusiastic way
- Ability to establish and maintain effective interactions/relationships with management, coworkers and guests while maintaining an outgoing, friendly and approachable attitude
- Work efficiently with minimal supervision and complete required tasks within set schedules and deadlines
- Strong organizational, multi-tasking, time management, follow-up and analytical skills with attention to detail and accuracy
- Ability to work in a team-oriented, fast-paced environment with a customer service orientation
- Be flexible and eager to learn new things
- Maintain a strong professional presence and present a well-groomed appearance
Job Duties
- Maintain awareness of and follow company service standards at all times including actively practicing gang service - gang seating, serving, bussing
- Communicate well with other team members beginning with team meeting and carried throughout service while exhibiting good teamwork skills and gives/receives direction well
- Practice good guest making skills with a positive attitude while treating guests with respect and making them feel special while exceeding their expectations
- Exhibit a warm and welcoming demeanor being mindful of body language, non-verbal communication and tone of voice
- Maintain a strong professional presence which includes arriving to work on time, ready to work and in clean, proper uniform
- Maintain a thorough knowledge of food and drink menu items, daily specials, promotions, ingredients and prep time
- Maintain a knowledge of food pairings and recommended wines or beverages that go well with appetizers, entrees and desserts
- Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving
- Ability to operate a point-of-sale system and/or cash register
- Serve all courses and quarter back trays according to company service standards
- Control all processing of checks and organize closed out checks
- Extend a warm farewell to guests as they depart
- Leadership - you are the example that all members of your team will model themselves after
- Organization - maintain awareness of the members of your team and keeping them on track
- Flow of service - perceive what flow of service your guest would prefer and keep service efficient and timely
- Attend all scheduled employee meetings and participate in a meaningful way
- Work as a team to perform all side duties, station break down, and reset for each shift
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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